Creative Services Specialist

Work Location:
Markham, Ontario, Canada

Hours
37.5

Line Of Business
Business Management, Strategy & Support

Pay Details
$65,600 - $98,400 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description
Creative Services Specialist
The Colleague Confidence & Experience team leads the engagement of our Canadian Personal Bank Operations colleagues. We enable learning and development opportunities, deliver Reward and Recognition activities, and create engaging offsites for leaders. A key area of focus is planning and delivering employee engagement events and activities such Employee Appreciation Week, annual celebrations, and other employee special events.

Position Description
This role shapes and delivers impactful internal communications through a wide range of visual content support such as developing high-quality and engaging presentations, videos, and graphic materials to effectively communicate with employees and enhance the culture. Using specialized skills, this individual will identify creative solutions then plan and deliver those solutions.

This full-time position will require four days a week in office. Some limited travel may be needed to support execution of employee events.

Primary locations: Markham

Additional locations: Mississauga, Toronto (Front Street)

Job Accountabilities

• Collaborate with team members to identify creative requirements for employee events and communications and document business needs.
• Create digital and print graphics such as infographics, posters, banners, and presentations to support business campaigns and communications.
• Translate creative and AV requirements into guidance for AV vendors for key events and lead the direction of vendors during event execution to ensure a seamless experience for attendees.
• Consider business priorities and recommend creative enhancements to continually refresh our SharePoint Community Site to increase employee engagement.
• Ensure employee-facing materials adhere to company branding and visual identity guidelines. Make informed decisions about the use of logos, colors, typography, and imagery to maintain a consistent look and feel.
• Create videos from concept to final delivery. Actively participate in brainstorming, storyboarding, and production.
• Translate complex messages and strategies into engaging visual formats that are easily understood by diverse employee audiences.
• Take a leadership role in educating leaders how to leverage readily available tools (e.g., running large meetings on Webex and Teams while leveraging polling or brainstorming tools, embedding Kahoot, Survey Monkey or SLIDO).

Qualifications
The successful candidate will have the following breadth and experience:

• Experience with internal corporate communications.
• Ability to leverage corporate branding standards and digital assets to create innovative tools while adhering to those standards.
• 3-5 years of experience in graphic design or related creative services.
• Ability to work as part of a very collaborative team.
• Strong balance of creative, technical, project management skills as well as adaptability to support execution of employee events.
• Strong communication and interpersonal skills. Ability to translate complex information into clear and compelling visuals. Enhanced story telling ability.
• An ongoing commitment to learn modern technologies and techniques.

Technical Requirements
Strong working knowledge in the following applications:

• Adobe Creative Suite on Mac OS; InDesign, Photoshop, Illustrator, Acrobat Professional
• Video editing (Adobe Premiere Pro CC, Adobe After Effect CC, Apple Final Cut Pro X)
• Microsoft Office (Word, PowerPoint, Excel)
• Knowledge of these applications is an asset: HTML, CSS, and Javascript
• Photography

Inclusiveness
At TD, we're committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec Only)
Sans Objet