People & Culture Manager

Our client Neighbours Community Homes is Toronto's leading non-profit supportive housing agency with a 45-year track record of excellence. Neighbours offers permanent, affordable housing and social programs to support individuals challenged by complex mental illness and addiction, including those who are homeless or otherwise marginalized. They own 53 buildings with 1400 supportive housing units. They provide support services and/or rent subsidies to tenants in 250 units in the rental market. Neighbours Community Homes works closely with sector partners to deliver programs and advocate for solutions that will address homelessness and end the legacy of institutionalization.

This is a unique opportunity for an experienced HR professional who is passionate about building inclusive, values-driven workplaces. If you're ready to make a meaningful impact in the Toronto community, we invite you to apply.

Position Overview:

Reporting to the Chief People Officer, the Human Resources (HR) Manager will lead Labour Relations activities, developing strong relationships with union stakeholders. The role will also support strategic HR initiatives that support talent development, employee engagement, health and safety, DEIA (Diversity, Equity, Inclusion, and Access), and total rewards. This role is central to cultivating a supportive and high-performing organizational culture.

Key Responsibilities:

• Oversee the full employee lifecycle, including recruitment, onboarding, performance management, and professional development.
• Manage and lead Labour Relations activities from early resolutions to arbitration.
• Act as a strategic advisor to leadership on HR policies, workforce planning, and labour relations.
• Champion culture-building efforts that promote respect, inclusion, and collaboration.
• Ensure compliance with health and safety standards and promote staff well-being.
• Lead a multidisciplinary HR team, including Payroll & Benefits, HR Generalist, and Systems Coordinator.
• Develop and implement learning and development initiatives that support employee growth.
• Partner with managers to design engagement strategies aligned with organizational goals.

Why This Role Matters:

This is more than an HR leadership role—it's a chance to shape the culture of an organization making a real difference in Toronto. As HR Manager, you'll help build a workplace where people feel valued, supported, and empowered to contribute to meaningful social change.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related discipline preferred.
• Extensive knowledge of labour relations, including relevant legislation, collective bargaining frameworks grievance processes, and dispute resolution.
• CHRP or CHRL designation is preferred.
• Minimum of 5 years' experience in HR leadership within a unionized environment.
• Demonstrated success in driving employee engagement and fostering a positive workplace culture.
• Strong interpersonal and communication skills, with expertise in coaching and conflict resolution.
• Deep commitment to equity, inclusion, and collaborative work environments.

Working Conditions:

• Exposure to household pests, bodily fluids, individuals experiencing crises, individuals who may be under the influence of substances, cleaning chemicals, and some smoking environments.
• Usually work in an office setting and in a team environment.
• Working hours are 35 hours per week.
• Operate independently and work flexible hours including weekends and evenings as required by operational needs.
• Requirement to travel to and work from other Neighbours locations as required.

As a condition of employment, a successful police record check for Vulnerable Sector is required. Candidates must be legally entitled to work in the country where this role is located.

Hiring Range: $95,000 to $110,00

If you are interested in this role, please apply on or before February 18, 2026.

This position is being posted in response to an existing vacancy at Neighbours Community Homes

At RLB People, we are committed to a fair, inclusive, and transparent hiring process. We use AI-assisted tools to support our team with tasks such as organizing applications and highlighting job-related qualifications. These tools never make decisions or remove candidates from consideration. Every application is reviewed by our hiring professionals, and all screening, interviewing, and selection decisions are made by real people. If you have questions about our use of AI at any stage, please let us know.

RLB People and Neighbours Community Homes are Equal Opportunity and Inclusive Employers, committed to a fair and equitable hiring process. If you need accommodation at any stage, just let us know.

• Hiring Range: $95,000 to $110,000
• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• RPP - Group RRSP
• Group Life - AD&D - Critical Illness Insurance
• Paid Time Off Benefits
• Training & Development
• Employee Assistance Program - Counseling