C69-Peer Support Worker

Title: C69 Peer Support
Worker (Grid 21)

Number of Positions: 1

Competition Number: C69

Location: Main Campus

Position Status: Full Time

Reports to: Program Manager
Compensation: $27.92 -
$29.60
Shift Timing : Tuesday - Saturday (01:00 pm - 09:00 pm)

Job
Summary:

The Peer Support
Worker provides supportive mentorship during the recovery and capacity-building
of residents and alumni at Phoenix Society by engaging in their physical and
mental health needs, as well as being a bridge between residents and other
staff members. The Peer Support Worker has lived experience of substance use
and/or mental illness and its treatment.

Responsibilities:

• Works as a member of
  an interdisciplinary team to provide peer-based support and guidance to service
  recipients, including individual support peer support and facilitating
  peer-based recovery groups
• Supports service
  recipients using motivational and supportive self-disclosure including the
  sharing of personal recovery experiences
• Supports skill
  building, goal attainment, empowerment and recovery through peer mentorship
• Provides emotional
  support.
• Observes clients and
  their environments, and reports unsafe conditions and behavioural, physical,
  and/or cognitive changes to supervisor
• Identifies available
  social, economic, recreational, and educational services and resources in the
  community that will meet clients' needs. Provides clients with related
  information.
• Accompanies clients on
  outings such as appointments, shopping, and leisure activities
• Provide practical
  supports including site orientation, sharing and distribution of resource
  materials, assisting with the completion of forms and letters, and
  receiving/documenting complaints and ideas for improved service delivery
• Provides input to case
  planning and goal setting
• Meet operational needs
  a required, including the safety of the building and occupants
• Completes and
  maintains related records and documentation such as statistics, progress
  reports, and daily logs
• Practice and encourage
  respects, trust, empathy, and integrity in interactions with residents
• Develops and maintains
  positive and respectful relationships with co-workers and the multidisciplinary
  team
• Performs other related
  duties as required or assigned

Qualifications:

• High School diploma or
  equivalent combination of education, training and experience such as a
  certificate in Community Social Services.
• Approximately 1 year
  of experience, including lived experience, in recovery, recovery in substance
  use or co-occurring substance use, and/or mental health issues
• Experience leading or
  participating in community groups
• Experience providing
  one-on-one support in a relevant setting
• Satisfactory
  completion of a criminal records check with vulnerable sector screening is
  required including working with children.
• Satisfactory
  completion of Tuberculosis Screening form is required
• Satisfactory
  completion of Employee Immunization Record form is required along with COVID19
  immunization records
• First aid
  certification with CPR is required

Skills
& Knowledge:

• Strong interpersonal
  skills and ability to communicate effectively in writing and verbally in
  English
• Strong critical
  thinking, decision-making, and problem-solving skills
• Ability to perceive
  situational or other stressors that elevate risk and act proactively in
  response
• Ability to engage and
  involve adults in support and learning activities
• Demonstrated
  commitment to the social sector with a passion for the organization's mission
  is essential

Competencies:

Approach to Work

• Demonstrates
  initiative, flexibility, adaptability and resourcefulness
• Actively seeks and
  incorporates feedback to inform continuous self-improvement
• Sets goals, creates
  and implements action plans, monitors progress, and evaluates results
• Adeptly manages
  competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

• High-degree of
  relevant and current job knowledge and skill
• Consistently produces
  accurate, thorough, high-quality work in a timely manner
• Builds and promotes a
  culture of health and safety in the workplace
• Implements and
  enforces best practices in health and safety within the workplace

Judgement & Decision-Making

• Models independent
  thinking and creativity
• Demonstrates effective
  problem-solving skills
• Makes clear,
  consistent, transparent and timely decisions after contemplating various
  available courses of action
• Exercises sound
  judgment in the best interests of the organization

Communication & Interpersonal Skills

• Expresses themselves
  clearly and professionally both verbally and in writing
• Displays high
  emotional intelligence; uses tact and diplomacy in dealing with sensitive,
  complex and confidential situations
• Has a manner, style
  and presence that makes a positive impression
• Listens to and
  considers others' views

Personal Leadership

• Models the organization's
  core values of social justice, teamwork, social innovation, and strength-based
  practices
• Fosters enthusiasm,
  energy and commitment
• Takes responsibility
  for personal actions, performance and health
• Is reliable and
  accountable; shows up on time ready to work

Teamwork & Collaboration

• Effectively works with
  their colleagues to ensure organizational success
• Champions positive
  working relationships with staff and external stakeholders
• Supports an
  environment of openness, and champions teamwork and communication across
  programs
• Leverages the
  expertise and experience of others for organizational success

Salary
for this role is between $ $29.60 per hour.

Closing Details:

Closing
Date

Internal applications will be accepted until November 4, 2025, 04:00 pm

"All employees, including laid off and
displaced employees, are entitled to apply on the vacancy and be considered
pursuant to the provisions of Article 12.9." Internal applicants must notify
the manager of intent to apply.

External applicants will be reviewed after internal applicants have
been reviewed and interviewed.

All qualified applicants are welcome to apply. Those shortlisted
will be contacted.