Associate

Job Description

What is the Opportunity?

The RBC Dominion Securities branch located in Oshawa is seeking a Senior Associate to serve as both team lead and key relationship manager for a high-performing, fast-growing advisory team.

In this dynamic role, you will lead the coordination of team operations, and administration, while supporting client service and wealth management activities. You will be responsible for ensuring seamless execution of all administrative, operational, and relationship management functions, while providing proactive, high-touch client service that deepens relationships and supports the team's continued growth.

What Will You Do?

Client Service and Operations Support

• Coordinate and prepare meetings for Advisors with clients and prospects.
• Provide proactive client service, focusing on responsiveness, problem resolution, and attention to detail.
• Respond to client inquiries related to transactions, tax receipts, and reporting.
• Maintain up-to-date and compliant client records, ensuring accurate documentation across systems.
• Support the Advisor and clients through the wealth management process, maintaining audit trails for all wealth-related activities.

Wealth Management and Relationship Management Support

• Gather and maintain client financial planning information and update client financial plans as needed.
• Assist in the follow-up and execution of wealth management action items, estate and trust work, and complex wealth processes (IPPs, philanthropic services, trusts, charitable giving, etc.).
• Coordinate and prepare materials for client meetings and Wealth Management consultations, ensuring specialists and the Advisor receive the necessary documentation in advance.
• Track, report, and follow up on all wealth management opportunities identified via Salesforce, discovery tools, or client meetings.
• Support client onboarding and ensure all documentation complies with regulatory and internal control standards.

What Do You Need to Succeed?

Must-Have

• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Strong Microsoft Office Suite skills
• Exceptional time management and organizational abilities
• Proven ability to deliver world-class client service that is professional, warm, and engaging

Nice-to-Have

• Knowledge of RBC Dominion Securities systems and procedures
• Experience in the securities or wealth management industry
• Experience in operations management, project management, or team leadership
• Exposure to sales or business development functions

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial service

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

17 KING ST E:OSHAWA

City:

Oshawa

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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