Live-in: Property Maintenance Manager

Full Job Description

Live and work in a beautifully landscaped garden steps from the beach/lake, in the heart of pedestrian friendly Pandosy Village, and only a short drive from downtown Kelowna.

We are seeking a full-time, on-site, Maintenance Manager and on-site Property Contact to join us and our management team to oversee our rental properties which include a 170-apartment complex in Kelowna, BC.

The successful candidate is expected to live on-site and will be the primary property contact for the residents.

They will complete maintenance requests /work orders, and scheduled preventative maintenance, assist with property administration, and oversee the evening security by responding appropriately to disturbances and/or emergencies if they arise. They will also perform regular, periodic property patrols during the day (inside and out), and oversee various other tenancy and property management activities.

Maintenance & Caretaker

Primary Role & Job Responsibilities:

• Complete tenant work-orders and repairs in a timely manner. This includes but is not limited to: minor plumbing, minor electrical, small appliance repairs, basic carpentry, paint and drywalling, screen and blind repairs/installment, general building maintenance, troubleshooting, and construction tasks.
• Be the emergency contact for residents and owners' after-hours.
• Collection at the end of / beginning of the month.
• Oversee all administrative rental communications and processes as needed.
• Work closely with management team and owners to ensure tenancy and property documentation is complete and accurate.
• Move-in and move-out, inspection reports, and tenant documentation, and communications as required.
• Complete maintenance & repairs of vacated suites in preparation for new tenants as needed.
• Pool and hot tub testing, maintenance, and cleaning (will provide training).
• Monitor and review security cameras, communicate, complete and file incident reports and other documentation in a timely manner.
• Initiative to notice and perform repairs and cleaning as noticed, without being asked, to keep properties in best possible condition.
• Perform scheduled building rounds (inside & outside) during the day and identify, schedule, and complete any property issues/repairs.
• Delivery of property-wide and individual resident communications as required.
• Collaborate, coordinate, support, and monitor janitorial, landscaping, and construction sub-contractors as needed.
• Coordinate, communicate with tenants, and assist inspector with annual property inspections for safety and insurance.
• Assist Maintenance Manager and team with at other properties when assistance is needed, to cover holidays, and/or with construction and major projects as they arise. This assistance is also provided in the reverse when the person in this role needs extra hands for projects, holidays, etc.
• Snow /ice removal from sidewalks and pathways as needed in winter.
• Complete departmental reports.

Mandatory Requirements:

• Live on-site
• General knowledge and experience in basic plumbing, electrical, construction, troubleshooting appliances, etc.
• Clean criminal records check with RCMP.
• Be physically able to carry out all necessary duties. including walking, bending, pushing, pulling and lifting up to 50lbs.
• Friendly, personable, reliable, professional, and dependable.
• Good knowledge of Microsoft Office (Word, Excel and Outlook), Internet.
• Work full-time and depending on the timing of month-end/start, vacancies, this may include Saturdays and Sundays, with days off adjusted accordingly.
• Trustworthy and honest, with the ability to work independently and in a team environment where mutual support is essential.
• Regularly communicate and report to controller, directors/ property owners.
• Must be a current resident of Canada or possess the appropriate documentation to legally work in Canada.

Additional Details:

• Previous experience in residential management an asset, but not necessary.
• 1 and 2 bedroom accommodation options available and negotiable for the successful candidate at a discounted monthly rent as part of the employment agreement.
• Annual Health Spending Account (HSA) for discretionary medical, vision, dental, chiropractic, massage, and other professional services included as a benefit and part of the employment agreement.

Job Types: Full-time, Permanent

Pay: $28.00-$34.00 per hour

Expected hours: 40 per week

Additional pay:

• Bonus pay

Benefits:

• Company car
• Company events
• Dental care
• Extended health care
• Flexible schedule
• Housing allowance
• On-site gym
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care
• Work from home

Schedule:

• Day shift
• Evening shift
• On call
• Weekends as needed

Application question(s):

• Do you have your own hand tools, including but not limited to: drills, wrenches, sockets, screwdrivers, hammers, etc.?
• Unfortunately, these properties are currently not dog-friendly. Do you have pets?
• Role requirements: How many years of basic plumbing experience do you have? What type of plumbing tasks are you confident you can complete?
• Role requirements: How many years of basic electrical do you have? What type of electrical tasks are you confident you can complete?
• Role requirements: How many years of basic construction do you have? What type of construction tasks are you confident you can complete?
• Do you have property management or BC Residential Tenancy knowledge? (not mandatory, we can train)

Experience:

• Maintenance: 10 years (required)

Work Location: In person