Current jobs related to Customer Service Representative - Victoria, British Columbia - FLOFORM Countertops

  • Customer Service Representative

    2 weeks ago

    Victoria, British Columbia, Canada Vendex Vending Service Full time

    Job OverviewWe are seeking a dedicated and personable Customer Service Representative to join our team. This role involves engaging with customers to provide exceptional service, addressing inquiries, and ensuring a positive experience. The ideal candidate will possess strong communication skills in English . The base duites are to service a select group of...

  • Customer Service Representative

    2 weeks ago

    Victoria, British Columbia, Canada U-Haul Full time

    Location: Topaz Ave, Victoria, British Columbia V8T2M1 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...

  • Customer Service Representative

    2 weeks ago

    Victoria, British Columbia, Canada BMO Full time $34,750 - $47,250

    Application Deadline:02/13/2026Address:2219 Oak Bay Avenue Job Family Group:Retail Banking Sales & ServiceNOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to work within branch hours and available for 3-5 days per week. This role requires availability from Monday to Friday. Delivers exceptional service to BMO...

  • Customer Service Representative

    2 days ago

    Victoria, British Columbia, Canada BMO Full time $34,750 - $47,250

    Application Deadline:01/02/2026Address:1225 Douglas Street Job Family Group:Retail Banking Sales & ServiceNOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to work within branch hours and available for 3-5 days per week. Fluency in English and Mandarin preferred.Delivers exceptional service to BMO customers and...

  • Customer Service Representative

    6 days ago

    Victoria, British Columbia, Canada Proline Management Ltd. Full time

    Customer Service Representative - Operations Department: We are looking for a goal-oriented, motivated & organized customer service professional who has a passion for helping people live and grow together to join our close-knit team.A little about us:We are friendly, hardworking, a little weird, and enjoy having fun together.We support our clients,...

  • Travel customer representative

    1 day ago

    Victoria, British Columbia, Canada Getaway Travel Agency Full time

    About the job Travel customer representativeAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to...

  • Customer Care Representative

    1 day ago

    Victoria, British Columbia, Canada Sonova Full time

    Victoria (BC), CanadaCustomer Care Representative161185Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care RepresentativeThis unique...

  • Customer Service Representative

    5 days ago

    Victoria, British Columbia, Canada Industrial Plastics & Paints Full time

    Please do not apply if you are not currently located in Victoria, BC as the time frame for hiring requires that any prospective hire already be living in Victoria and able to interview and start work in a short period of timeWe are looking to add a full time sales employee to our current sales team, this will depend on the candidate. Our ideal candidate...

  • Customer Service Advisor

    2 days ago

    Victoria, British Columbia, Canada Major Motion Management Full time

    We are a fast-growing Canadian business partnering with leading telecommunications brands to bring reliable, high-quality connectivity solutions to communities across British Columbia.As a Customer Service Advisor, you will represent our brand with professionalism, enthusiasm, and care. You will be the face customers meet – the one who listens,...

  • Customer Care Representative

    4 days ago

    Victoria, British Columbia, Canada Sonova AG Full time

    Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care Representative This unique position requires travel around the Greater Victoria...

Customer Service Representative

2 weeks ago

Victoria, British Columbia, Canada FLOFORM Countertops Full time

Required immediately, our Local Victoria Branch is seeking an In-house Full-Time Customer Service Representative (Mat. Leave Position contract which could turn into permanent) to join the team
FLOFORM Countertops is a Canadian company with its head office in Winnipeg, MB and has 16 branches and 5 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada's Best Managed Companies.

Position Summary:
The Customer Service Representative is responsible for providing a positive customer experience by qualifying, educating and selling our products lines as well as responding to general inquiries, processing orders, and promoting additional sales.

Desired Skills & Experience:

  • High School Diploma with 1-2 years customer service experience
  • Basic computer skills with experience using Microsoft Office products and ability to learn other software programs
  • Ability to solve problems as they arise
  • Clean criminal record
  • Basic mathematical skills
  • Strong organizational skills, with attention to detail
  • Ability to handle challenging situations with diplomacy and respect
  • Excellent verbal and written communication skills
  • Enjoy working in a challenging, fast paced environment

Duties and Responsibilities:

  • Ability to work in a team sales environment
  • Assists customers in person, by email or on the telephone
  • Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
  • Processes orders and accepts payment from customers made over the telephone or in person
  • Inputs orders/quotes into the computer system and confirms availability of product
  • Responds to customer inquiries and coordinating activities with other departments as necessary; escalates complaints to supervisor as required.
  • Assists customer in the selection of product
  • Maintains customer service records
  • Establishes proactive communication with customers to ensure understanding of product ordered
  • Handles quality and service issues to develop/maintain customer loyalty
  • Ensures orders are priced accurately and invoices are issued promptly
  • Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
  • Participate in inventory
  • Keeps the showroom clean and sets up displays as needed
  • Will also assist with general labour tasks including loading/unloading merchandise, deliveries
  • Other duties as assigned

FLOFORM is proud to offer the successful candidate:

  • $42K - 52K DOE
  • Paid Sick Time

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: "To consistently provide our customers the best countertop purchasing experience available."

Should this opportunity be of interest to you, contact us today

Submit a resume at
We look forward to meeting you
To learn more about us we encourage all applicants to visit our website at

We are an Equal Opportunity Employer.