Assistant Property Manager
1 week ago
Overview
We are seeking a dedicated and detail-oriented Assistant Property Manager to join our dynamic property management team. This role offers an excellent opportunity to develop your career in real estate and property operations. The ideal candidate will possess strong administrative skills, customer service experience, and familiarity with property management software such as Hostaway. You will support the Property Manager in daily operations, tenant relations, and administrative tasks to ensure smooth property functioning and high tenant satisfaction.
Duties
- Assist in managing tenant relations, including responding to inquiries and resolving issues with professionalism and courtesy
- Support leasing activities, including scheduling property tours and processing applications
- Maintain accurate data entry in property management systems such as Yardi and CMMS
- Handle administrative tasks such as filing, document preparation, and record keeping
- Coordinate maintenance requests and work orders with vendors and maintenance staff
- Conduct regular follow-ups with tenants to ensure satisfaction and retention
- Assist with rent collection, lease renewals, and negotiation of lease terms
- Prepare reports on occupancy rates, maintenance issues, and other property metrics for review by the Property Manager
- Uphold excellent phone etiquette when communicating with tenants, vendors, and team members
- Support marketing efforts through customer relationship management tools and sales initiatives
Requirements
- Proven experience with property management software such as Hostaway or pricelabs is highly preferred, training can be arranged.
- Strong office experience with proficiency in data entry, filing, and administrative procedures
- Excellent customer service skills with a professional phone etiquette
- Background in office or administrative experience within real estate or property management is desirable
- Knowledge of property management practices including leasing, tenant relations, and negotiations
- Ability to handle multiple tasks efficiently while maintaining attention to detail
- Strong organizational skills and ability to manage records accurately
- Familiarity with CMMS systems is a plus
- Effective negotiation skills to support lease agreements and tenant retention strategies
Job Types: Full-time, Part-time, Permanent, Fixed term contract, Casual
Contract length: 24 months
Pay: $43,350.01-$120,000.00 per year
Work Location: Hybrid remote in Calgary, AB T2G 0V9
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