Aquatics Supervisor

Reporting to the Coordinator, Leisure Services in Aquatics, this supervisory position is responsible for the day-to-day operations and programs of aquatic facilities, including the seasonal operations of two outdoor pools. The work involves the supervision of staff involved in instructional and lifeguarding tasks; planning, coordination, implementation and evaluation of aquatic programs, services and special events; and development and delivery of staff safety seminars.

Key Responsibilities include, but are not limited to:

• Assists in the direction of the daily operations of indoor and outdoor aquatic facilities; assumes responsibility for facility operations within defined limits of authority and action on assigned shifts, as directed.
• Plans, assigns, supervises and checks, directly or through direct reports, the work of staff engaged in aquatic instruction and lifeguarding work; evaluates the work performance of staff; participates in interviewing and selecting employees.
• Participates in the planning, scheduling, development and organization of aquatic programs; schedules, evaluates and recommends changes to a variety of instructional and recreational aquatic programs for all ages; monitors course registrations and makes required adjustments to program offerings; develops new programs and special events, as directed, and implements same upon approval; maintains currency in trends and developments in aquatic instruction.
• Coordinates and ensures for in service induction of staff in the understanding of life support systems and techniques, and departmental policies and procedures; establishes lifeguard swimming instructional and water safety training programs and defines standards of performance for lifeguards and instructors.
• Coordinates and edits seasonal facility brochures and aquatic section of the Recreation and Cultural Guide; promotes aquatic services, events and activities through various marketing tools and other media.
• Participates in budget preparation; monitors and tracks expenditures and variances; codes and approves invoices; makes purchase recommendations; and discusses significant variances with Supervisor.
• Maintains liaison with various community groups including swim clubs, boys and girls clubs, provincial resource centres, local schools and other organizations.
• Responds to aquatic related customer service and community enquiries, handles complaints regarding teaching methods, facility cleanliness and other related matters.
• Maintains a variety of records and reports; compiles statistics.

Knowledge, Skills & Abilities:

• Knowledge of statutes and department policies and procedures applicable to the operation of aquatic facilities.
• Knowledge of the theory and practice of lifeguarding, artificial respiration, cardiopulmonary resuscitation and first aid.
• Knowledge of teaching methods and group leadership techniques emphasizing instruction in water safety and aquatic skills.
• Knowledge of the aquatic recreational needs and interests of the citizens in the community.
• Knowledge of the rules, regulations, procedures and policies governing the work performed.
• Ability to assign, supervise, check and participate in the work of and train staff engaged in aquatic instruction and lifeguard work and to conduct performance evaluations of same.
• Ability to contribute to the recruitment and hiring of new staff, including interviews.
• Ability to participate in planning, scheduling, developing, organizing and evaluating instruction and recreational aquatic programs.
• Ability to recommend changes to instructional and recreational aquatic programs and develop and implement new programs of instruction.
• Ability to plan and conduct in service training of staff.
• Ability to assume responsibility for facility operations within defined limits of authority and action on an assigned shift, as directed.
• Ability to prepare and maintain a variety of records, statistics and reports related to the work.
• Ability to prepare and administer budgets.
• Ability to deal effectively with staff, public and user groups on matters related to the work.
• Ability to establish and maintain effective working relationships with officials, employees and patrons.

Qualifications and Experience:

• Completion of a Diploma or Degree in community recreation leadership recreation management or related discipline supplemented by courses in first-aid, lifesaving, lifeguarding, aquatics instruction, and pool operation and maintenance OR an equivalent combination of training and experience
• Minimum of 5 years related experience in aquatics
• Minimum of 2 years related experience with supervisory responsibilities

LICENCES, CERTIFICATES AND REGISTRATIONS

• Swim Instructor Certificate
• Lifesaving Society, Life Saving Instructor Certificate or equivalent
• Cardio-Pulmonary Resuscitation Certificate – Level "C" & AED
• National Lifeguard Award – Pool Option
• Valid Class 5 Driver's Licence for the Province of British Columbia

PREFERRED QUALIFICATIONS

• Pool Operator – Level 1 & 2
• Emergency First Aid
• National Lifeguard Instructor/Examiner

Working Conditions:

Duties are primarily performed in an office environment within an aquatic facility and may also include some limited exposure to disagreeable conditions or hazards.