Dental Receptionist

7 days ago

North York ON MM W, Canada Walk in Dental Clinic Toronto Full time

is Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, familiarity with dental office software, and the ability to provide exceptional customer service in a fast-paced environment. Prior experience in dental or medical office settings is highly preferred to ensure smooth daily operations and positive patient interactions.

Duties

  • Greet patients warmly and professionally upon arrival and departure
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
  • Verify patient insurance information and update electronic medical records using Paradigm software
  • Collect patient payments and process billing efficiently
  • Maintain accurate patient records in electronic medical records systems
  • Confirm upcoming appointments and follow up on cancellations or rescheduling requests
  • Assist with administrative tasks such as filing, faxing, and data entry
  • Ensure the front desk area remains organized, clean, and welcoming
  • Collaborate with dental staff to facilitate smooth daily operations and patient flow

Qualifications

  • 3years experience as a dental receptionist in Canada.
  • Proficiency with dental practice management and our dental office software Paradigm, is desirable
  • Strong knowledge of medical and dental terminology relevant to dentistry and healthcare documentation
  • Experience with electronic medical records systems and office management tools
  • Excellent communication skills, both verbal and written
  • Ability to handle multi-line phone systems efficiently in a busy environment
  • Strong organizational skills with attention to detail
  • Professional appearance and friendly demeanor essential for patient interactions
  • Previous experience working with insurance verification, billing, or administrative support is a plus
  • Candidates should comminicate fluently in English, and Farsi is an asset

This role offers an opportunity to be an integral part of a dedicated dental team committed to providing outstanding patient care.

Job Types: Full-time, Part-time

Pay: $19.84-$29.66 per hour

Work Location: In person

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