Medical Laboratory Assistant/Phlebotomist

2 weeks ago

London, Ontario, Canada Medical Laboratory Toronto Full time

Alpha Healthcare is a public purposed private company with two clear missions: to reform community laboratory services for the benefit of patients and to build new confidence in the quality assurance of health-related products. The Alpha Promise is to improve public healthcare by finding even better ways to serve those who provide it.

Alpha Healthcare is looking for a talented Medical Laboratory Assistant/Phlebotomist to join our terrific team. The posting is for London. The person should have a valid driver's license.

Key Responsibilities:

  • Meet the needs of our Patient-consumers
  • Provide compassionate, convenient and caring service at all times
  • Use your high level phlebotomy skills to collect blood samples from a variety of patients, including in their homes as needed
  • Collect other specimens from patients
  • Perform ECGs and Holter hook ups
  • Enroll patients in patient support programs as applicable
  • Customer service for the best possible patient experiences
  • Provide attention to detail and quality at all times
  • Ensure all samples are properly labeled, identified, and meet acceptance criteria before testing
  • Verify completeness and accuracy of OHIP documentation and associated paperwork
  • Register patient information into the Laboratory Information System
  • Perform non-interpretive test procedures under the supervision of qualified technologists
  • Operate and troubleshoot laboratory instruments and perform routine equipment maintenance under technologist supervision and department guidelines
  • Ensure samples are processed in a timely manner as per department protocols
  • Maintain all equipment to the proper standard
  • Handle stat, verbal and special instructions as required in a timely manner
  • Ensure confidential information is protected in a secure manner at all times
  • Collect and deliver specimens to designated labs for testing
  • Accession, spin, separate and prepare for transport to reference lab as required

Qualifications, Knowledge, Skills & Abilities Required:

  • Driver's License
  • Commitment to quality and excellence in patient care
  • A graduate of an approved Medical Laboratory Assistant program or equivalent
  • OSMT certification
  • Experience working in a medical laboratory, an asset
  • Experience working in a community setting, an asset
  • Excellent organizational and critical thinking skills
  • Demonstrated skills in phlebotomy with ability to manage anxious patients during the sample collection process
  • Proficiency in both written and verbal English to enables clear communication of instructions to patients and attention
  • Ability to work independently and in a team environment
  • Strong interpersonal and communication skills
  • Intermediate to advanced level computer skills
  • Ability to multi-task
  • Meticulous attention to detail
  • Valid driver's licence and vehicle
  • Current CPR and/or First Aid

Applicants must be authorized to work in Canada for any employer.

All employees are required to be fully immunized against COVID-19 with a Health Canada approved vaccine as a condition of employment.

We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. Following the Accessibility for Ontarians with Disabilities Act, 2005 and the Canadian Human Rights Act, we will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform us of any accommodation(s) you require.

Job Type: Full-time

Pay: From $18.50 per hour

Work Location: In person

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