Starbucks Lead

4 days ago

Big Bay Point Rd Innisfil ON LS L Canada Friday Harbour Resort Full time
Role Summary
The Starbucks Lead will assist the Starbucks leadership team in executing store operations during scheduled shifts.
 
Responsibilities

Responsible on a scheduled basis for the opening and closing of the store and all related tasks
Lead shift briefings and delegate tasks
Greet guests as they arrive at the Starbucks outlet and inquire into their orders
Provide quality beverages, whole bean, and food products consistently for all guests by adhering to Starbucks standard
Effectively upsell premium drinks, pastries, and additional menu items to enhance the customer experience and increase average transaction value
Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
Assist guests by presenting and explaining the coffee drink menu and answering questions
Communicate information to Starbucks leadership so that the team can respond as necessary
Assist with new Colleague training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to Colleagues on shift to ensure operational excellence and to improve partner performance
Execute store operations during scheduled shifts
Organize opening and closing duties as assigned
Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
Ensure that any complaints are resolved in a positive manner keeping guests happy and ensure recurring business
Ensure that Starbucks merchandising and signing standards are followed
Handle payment transactions in an efficient manner
Conduct cash management including the distribution of monetary gratuities and counting cash floats
Partake in weekly and monthly inventory tasks as assigned
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
Adhere to all environmental policies and programs as required
Other duties as assigned

Requirements

Food Handlers Certification
Previous experience in a retail or coffee shop environment
Previous leadership experience an asset
Cash handing experience required, including the use of point of sales systems
Must possess excellent customer service skills
Must be computer literate. Preferred candidate will have previous experience with point-of-sale software, Microsoft Word and Excel
Strong verbal and written communication skills
Detail-oriented and works with a high degree of accuracy
Ability to multi-task in a fast-paced environment
Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions

Must be able to work flexible hours including evenings, weekends, and holidays
Required to move, lift, carry, pull, and place objects weighing less than or equal to 25 pounds without assistance
Stand, sit, or walk for an extended period or for an entire shift
Reach overhead and below the knees, including bending, twisting, and pulling

  • Starbucks Lead

    5 days ago

    Innisfil, ON LS L, Canada Friday Harbour Resort Full time

    Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort in both guest facing and behind the scenes roles, we have something for everyone.Some of our guest facing opportunities include working on the Food and Beverage or Recreation and Leisure teams. Our Guest Services and Shuttle teams, or the FH Fine Food and Starbucks...

  • Starbucks Lead

    2 weeks ago

    Innisfil, Canada Friday Harbour Resort Full time

    Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort at the Nest Golf Club, the Marina, with our Culinary, Food and Beverage, Landscape, Housekeeping and Recreation Teams, as well as at FH Fine Food and Starbucks at Friday Harbour. Working at Friday Harbour is unlike anywhere else. Be a part of the action,...

  • Starbucks Lead

    6 days ago

    Innisfil, Canada Friday Harbour Resort Full time

    Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort in both guest facing and behind the scenes roles, we have something for everyone.Some of our guest facing opportunities include working on the Food and Beverage or Recreation and Leisure teams. Our Guest Services and Shuttle teams, or the FH Fine Food and...

  • shift supervisor

    7 days ago

    Innisfil, Canada Starbucks Full time

    Join to apply for the shift supervisor - Store# 52184, 1484 INNISFIL BEACH ROAD role at Starbucks As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary...

  • senior store design manager

    2 weeks ago

    North York, ON MN L, Canada Starbucks Full time

    Now Brewing – Senior Store Design Manager #tobeapartnerFrom the beginning, Starbucks set out to be a different kind of company. One that not onlycelebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.This role...

  • Program Manager, Go-To Coffeehouse Operations

    1 week ago

    North York, ON MN L, Canada Starbucks Full time

    Now Brewing – Program Manager, Go-To Coffeehouse Operations & Implementation Canada #tobeapartnerFrom the beginning, Starbucks set out to be a different kind of company one that not only celebrated coffee and its rich traditions but also fostered a sense of connection. We're known for developing extraordinary leaders who share this passion and are guided...

  • Crew Member

    3 days ago

    Innisfil, Canada ONroute Full time

    Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries, and our very own retail convenience...

  • store manager, Oshawa/Whitby

    3 weeks ago

    , , Canada Starbucks Full time

    Now Brewing – Future Leaders! #tobeapartner Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a...

  • shift supervisor

    2 weeks ago

    Whitby, ON, Canada Starbucks Full time

    As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and...

  • store manager

    2 weeks ago

    , AB, Canada Starbucks Full time

    Now Brewing – Future Leaders! #tobeapartner Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a...