Associate Director, Pension Operations

Job Description

What is the opportunity? 

We are seeking a highly skilled Associate Director for Pension Operations to lead key functions within our group annuity business. This role is responsible for pension actuarial calculations, complex case management, and ensuring compliance with pension legislation and contractual requirements. You will partner with internal and external stakeholders to deliver accurate high quality pension administration and client onboarding.

What will you do?

•Lead and oversee all pension administration activity activities, including pension calculations, commuted values, family law valuations and guidance on legislation across multiple jurisdictions 

•Resolve complex pension issues by collaborating with legal, compliance, finance, plan administrators, and external partners to ensure proper interpretation, documentation, and communication

•Manage and execute onboarding for new group annuity clients, working closely with pricing teams, consultants, and plan sponsors to ensure seamless integration into the administration system

•Provide strategic oversight for pension administrative technology, including system functionality, validation of upgrades and continuous process improvements to reduce risk and enhance operational efficiency

•Develop and maintain operational controls, policies, and procedures while supporting audit requests, resolving pension-related queries, and ensuring an outstanding experience for client and internal stakeholders

What will you need to succeed? 

Must Have

•7 to 10 years of strong actuarial expertise with depth in pension legislation, pension administration, and complex valuation work

•Proven experience working with cross functional partners and external stakeholders to manage complex cases and deliver high-quality outcomes

•Strong analytical skills, attention to detail, and the ability to interpret legislation and apply it operationally

•Excellent communication and client-engagement abilities

Nice to Have

•Fluent in French

•Experience with system enhancements, administrative platforms, or process optimization initiatives is an asset

What's in it for you? 

• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

• Competitive pay and high-earning potential

• All the tools, training, and team support you need to grow your career

• Flexible work/life balance options

• RBCI software tools to boost your productivity

RBC is an organization that succeeds by bringing out the best in its people. You'll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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