Director of Operations

About us

We are 
Prism Care Corporation
, a fast-growing, Canadian, and family-owned manufacturer with over 25 years' experience crafting innovative natural cleaning products for consumer households and the janitorial sanitation industry. 
Eco-Max
, our brand of plant-based cleaning products is one of Canada's leading natural CPG brands with products sold in over 2,000 major retailers and independent grocery markets across the globe. Learn more at and eco-

Join us

The primary responsibilities of the
Director of Operations
are development and execution of the company's plant operational strategy. This includes development and execution of operational processes from order receipt to order delivery, manufacturing, supply chain and a manufacturing and warehousing growth plan. You will also refine, develop and implement reporting to create a deep understanding of process effectiveness.

If you have scaled manufacturing operations, implemented new technologies to improve capacity and productivity while meeting company objectives, we'd like to talk to you.

If you have proven senior leadership experience and love taking initiative to solve challenges in all aspects of manufacturing & supply chain operations, you will love this role.

If you get excited about continuous improvement, developing and implementing processes to increase productivity, then this position is the perfect fit for you.

If you are a natural leader with an entrepreneurial spirit and the ability to motivate team members through cross-training and skills development, you will want to consider this unique opportunity.

You need to be resilient, able to handle multiple priorities and not afraid of setbacks and challenges that are normal in manufacturing environments.

What You Will Do

Develop and execute strategies that align with short- and long-term company objectives.

Analyze internal operations and identify opportunities to increase efficiencies and quality.

Directly lead operations to include production planning, procurement planning, production, maintenance, facilities, warehousing, logistics, safety and operations human resources.

Monitor performance and establish corrective measures where needed. Prepare detailed reports

to reflect current and forecasted key performance indicators.

Propose, develop, manage, and execute capital projects. Equipment research and analysis.

Develop and manage a budget for operations areas

Plan for future company growth by forecasting required changes to operations and infrastructure

to ensure company can increase capacity in a productive manner.

Accountability for inventory management and accuracy.

Ensure SOPs are in place for all operations tasks to create a systematic reliable process, create or

re-design as necessary.

Monitor quality throughout the manufacturing and shipping process to ensure quality standards

are maintained from start to customer delivery. Implement changes to improve results.

Develop and lead maintenance programs

Develop and promote a constructive culture focused on quality, continuous improvement,

operational excellence, accountability and safety.

Maintain effective communication throughout all levels of the organization to ensure key performance indicators are set, measured and achieved.

Develop and execute on required employee training and seek opportunities for further

development.

Performance management of team members to drive a culture of high performance and

accountability for actions.

Lead by example, that includes being hands-on in the plant whether for training purposes,

coaching, troubleshooting, and resolving issues.

Interviewing candidates for the operational team

Work hours are at least 42.5 hours per week. This is a senior management role where objectives

and deadlines must be met.

Any other related duties as required.

What You Have

• Bachelor's degree in engineering, management, operations management
• 10 years operations leadership experience. 5 years at a Director/Vice President level preferred. All ideally in the CPG industry.
• Strong understanding and experience working with business financials related to operations.
• Strong business acumen and understanding of market dynamics, along with exceptional critical thinking and analytical capabilities.
• Through understanding of productivity methodologies including lean manufacturing, Kaizen, 5S, Six Sigma.
• Strong understanding of modern manufacturing technologies and automation. Including machinery, hardware and software.
• Demonstrated continuing education in the above areas is an asset
• Budget accountability related to operations
• Exceptional data analysis skills
• Experience using modern ERP systems like Oracle NetSuite and Office 365
• Ability to adapt to working hours, willing to handle work outside of normal office hours and business travel when required.
• Desire to get the job done well and meet company and personal objectives

Salary Range
- $130,000 to $150,000 Annual