Desktop Specialist
5 days ago
Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
Job Description:
- Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware.
- Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment.
- Maintains passwords, data integrity and file system security for the desktop environment.
- Communicates highly technical information to both technical and nontechnical personnel.
- Recommends hardware and software solutions, including new acquisitions and upgrades.
- May participate in development of information technology and infrastructure projects.
- May conduct training programs designed to educate an organization's computer users about basic and specialized applications.
Pre-Requisites / Skills / Experience Requirements:
Job Requirements:
- High School Diploma or equivalent required;
- Able to fully assemble computers
- Knowledge of PC hardware and software systems.
- Knowledge of common operating systems.
- Knowledge of current hardware and software trends in the industry.
- Ability to utilize strong analytical skills and problem solving methods.
- Ability to communicate effectively, orally and in writing and to write concise and clear reports.
- Must have strong English language skills - written and verbal
- Must be able to demonstrate technical problem solving skills
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
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