O&M Planner Scheduler P3

What you will do

Under general direction, schedules the day-to-day activities of the facility maintenance teams.  Responsible for processing and administering all work order requests, customer trouble calls and the Computerized Maintenance Management Systems (CMMS). Follows up as needed to ensure customer satisfactions with work order requirements

How you will do it

• Receives all written and electronic customer work requests, and verifies completeness of all entries.

• Communicate with site staff to determine the total scope of work and priority of the work to be performed.  Follow up with site staff as to the status of the work order until completion.

• Administers the preventative maintenance tracking and documentation programs, assigns and distributes the work to the appropriate supervisor, reviews the scope and frequency of assignments with the supervisor, and makes changes where required.

• Identifies resources and materials required to execute the requested work.  May verify the availability of those resources prior to scheduling the work or arrange for appropriate alternatives.  Will be creating POs to procure materials and/or contractors.

• Acts as a contact/liaison between O&M staff and the requesting department for the planning and scheduling of work performed by the O&M site team.

• Generates and provides management reports on topics tracked such as overtime, work backlog, equipment repair history and cost, trouble calls, work orders, and customer satisfaction.

• Will be responsible for coordinating with the site staff in producing the monthly Periodic Monitoring and Payment Adjustment reports.

• May estimate job requirements for preventative maintenance activities including number/type of O&M staff to be assigned and number of man-hours per task.

• Attends daily/weekly meetings with facility maintenance management to develop the next day/week's schedule, reviews the status of scheduled work orders, and discusses new, incoming work orders.

• Submits written notifications to departments to coordinate upcoming shutdowns.

• Utilizes computerized maintenance management system to manage work order history and track job status and repair costs.

• Assists with coordination and recommendation of the use of outside services when outside labor is required to execute jobs.

• May identify opportunities to improve process, planning, or performance through analysis of work order flow, project demands, and expectations.

• May review utilization and cost data to recommend corrective actions to reduce costs.

What we look for

Required

• High School or equivalent and three to five years of progressive experience in scheduling/planning activities.

• Knowledge of building trades, property management, craft skills, and engineering or comparable industry experience desired.

• May need to demonstrate a working knowledge of regulatory code requirements for related fields (i.e. FDA, AAALAC, OSHA, EPA).

• Must have excellent verbal and written communication skills.

• Must have good organizational skills.

• Must know blueprints and utilization of PC-based systems.

• Familiarity with an automated maintenance management system is a plus.

• Must be a team player committed to working in a quality environment.

• Performs all work under established safety procedures.

• Complies with all company policies and procedures and adheres to company standards.

• Performs other duties as required.

HIRING HOURLY RANGE: $27.40- $34.61(Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at for your reference, and can be made available in accessible formats upon request.