Supervisor, Case Management and Medical

1 week ago

Iqaluit, Nunavut, Canada Aplin Full time

Our client, a respected public-sector organization providing workplace health, safety, and disability-management services, is seeking an experienced 
Supervisor, Disability Case Management
 to lead a small, dedicated team supporting employees and employers across Northern Canada.This is a rare opportunity to step into a leadership role that combines complex case oversight, policy interpretation, coaching, and team development — all while making a tangible difference in the lives of injured workers and their families.

The organization offers a competitive salary, excellent benefits, relocation assistance, and a unique lifestyle experience in one of Canada's northern communities.

What You'll Do

  • Supervise and mentor a team of Case Managers and Case Aides handling long-term, severe, and complex disability claims.
  • Review, approve, and ensure quality of claim decisions, payments, and medical management plans.
  • Provide guidance on legislative, policy, and procedural interpretation.
  • Manage escalations and serve as a subject-matter expert in disability case management.
  • Maintain a small portfolio (10–15 complex cases) to stay current with operational realities.
  • Monitor workloads, performance, and quality metrics to ensure consistent service standards.
  • Support the Manager with strategic initiatives, reporting, and continuous improvement projects.

About You

  • Minimum 
    5 years' experience in disability case management
    , workers' compensation, or insurance.
  • Minimum 
    3 years in a supervisory or coaching role
    .
  • Strong understanding of return-to-work, rehabilitation, and disability legislation.
  • Exceptional analytical, communication, and problem-solving skills.
  • Calm and professional under pressure, with excellent judgment and empathy.
  • Comfortable working in a structured, policy-driven environment with a high degree of accountability.
  • Post-secondary education in Health Sciences, Business, or a related field; equivalent experience will be considered.

Why This Role

  • Competitive Salary
  • Northern Allowance also included to offset cost of living
  • Relocation Support
  • Defined-Benefit Pension Plan & Comprehensive Benefits
  • Professional Growth fund

This position is based in a close-knit northern community surrounded by incredible landscapes, culture, and opportunity for adventure — from the northern lights to world-class outdoor activities.

Full relocation assistance and subsidized housing are provided.

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.

  • Therapeutic Justice Case Specialist

    2 weeks ago

    Iqaluit, Nunavut, Canada Government of Nunavut Full time

    DescriptionReporting to the Therapeutic Justice Program Manager, the Therapeutic Justice Case Specialist will work closely with the Therapeutic Justice Program Manager in the Government's development, implementation and delivery of the Therapeutic Justice Program. This position will be responsible for facilitating communication and collaboration between the...

  • Supervisor Client Flow

    2 weeks ago

    Iqaluit, Nunavut, Canada Government of Nunavut Full time

    Thank you for contacting the Government of Nunavut.Please do not send sensitive or personal information, including (but not limited to): social insurance numbers, birthdates, information of other people, or health information. Please only send a brief description of your issue or concern and how we can contact you. We will make sure the correct person...

  • Security Assistant Supervisor

    2 weeks ago

    Iqaluit, Nunavut, Canada CANaps Security group Full time

    Our Team is hiring We are on the lookout for a new Assistant Supervisor to come join our ranks and work with a dynamic teamCanadian Arctic Protective Services (CANAPS) is Looking for Full time Assistant Supervisor to add unto our current roster. Be ready to join a serious and professional team located in Iqaluit Nunavut;Position : Assistant Supervisor...

  • Medical Clerk Interpreter

    1 week ago

    Iqaluit, Nunavut, Canada Government of Nunavut Full time

    DescriptionTitle: Medical Clerk InterpreterDepartment: Health Community: Iqaluit   Requisition Number: 483Type of Employment: IndeterminateSalary range: $87,698 to $99,544 per year, 42 hours/week on rotating scheduleNorthern Allowance: $16,328 per yearHousing: Subsidized Staff Housing is not AvailableUnion Status: Nunavut Employees UnionClosing...

  • Medical Clerk Interpreter

    1 week ago

    Iqaluit, Nunavut, Canada Government of Nunavut Full time

    Thank you for contacting the Government of Nunavut.Please do not send sensitive or personal information, including (but not limited to): social insurance numbers, birthdates, information of other people, or health information. Please only send a brief description of your issue or concern and how we can contact you. We will make sure the correct person...

  • Manager, Workplace Health and Safety

    1 week ago

    Iqaluit, Nunavut, Canada Government of Nunavut Full time

    DescriptionTitle: Manager, Workplace Health and SafetyDepartment:  Human Resources Community:  Iqaluit  Requisition Number: 314 Type of Employment:  IndeterminateSalary range: $145,539 to $165,156 per year,  37.5 hours/weekNorthern Allowance: $16,328 per yearHousing:  Subsidized Staff Housing is AvailableUnion Status: ExcludedClosing...

  • Manager, Workplace Health and Safety

    1 week ago

    Iqaluit, Nunavut, Canada Government of Nunavut Full time

    Thank you for contacting the Government of Nunavut.Please do not send sensitive or personal information, including (but not limited to): social insurance numbers, birthdates, information of other people, or health information. Please only send a brief description of your issue or concern and how we can contact you. We will make sure the correct person...

  • Facilities Manager

    1 week ago

    Iqaluit, Nunavut, Canada Northview Residential REIT Full time

    At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.We are looking for a Facilities Manager to join our Residential team in Iqaluit, NU. Reporting to the...

  • Facilities Manager

    1 week ago

    Iqaluit, Nunavut, Canada Northview Residential REIT Full time

    At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.We are looking for a*Facilities Managerto join our Residential team inIqaluit, NU.Reporting to...

  • Manager, Workplace Health and Safety

    1 week ago

    Iqaluit, Nunavut, Canada Government of Nunavut Recruitment Full time $145,539 - $165,156

    Title: Manager, Workplace Health and SafetyDepartment:  Human Resources Community:  Iqaluit  Requisition Number: 314 Type of Employment:  IndeterminateSalary range: $145,539 to $165,156 per year,  37.5 hours/weekNorthern Allowance: $16,328 per yearHousing:  Subsidized Staff Housing is AvailableUnion Status: ExcludedClosing date: January 30,...