Receptionist

2 weeks ago

North Vancouver BC VP S, Canada Yocale Corporation Full time $39,433 - $50,853 per year

About Yocale

Yocale is a growing technology company that provides an all-in-one scheduling and business management platform for appointment-based businesses, especially in the Beauty and Healthcare industries.

We help small businesses simplify their day-to-day operations so they can focus on what they do best: serving their clients. We're a friendly, collaborative team based in North Vancouver, and we're looking for a Receptionist who loves helping people and keeping things running smoothly.

About the Role

As our Receptionist, you'll be the first point of contact for our clients and guests, both in person and online. You'll handle front-desk duties, assist with customer inquiries, and support the team with administrative tasks. This role is perfect for someone with strong communication skills and a passion for providing excellent customer service.

This is a full-time, in-office position at our North Vancouver HQ.

What You'll Do

  • Greet and assist visitors in a friendly, professional manner.
  • Strong problem-solving abilities and attention to detail.
  • Ability to learn new software and processes quickly.
  • Answer and direct phone calls, emails, and online inquiries.
  • Support clients by answering general questions about our platform and services.
  • Help new customers get started by guiding them to the right department.
  • Maintain organized front desk operations and records.
  • Assist the Customer Success and Sales teams with data entry and follow-ups.
  • Manage mail, deliveries, and office supplies.
  • Collaborate with team members to create a welcoming and efficient office environment.

Who You Are

  • A people person — friendly, professional, and approachable.
  • Strong communicator (both written and verbal).
  • Proficiency in Excel
  • Organized and detail-oriented, able to juggle multiple tasks.
  • Comfortable with technology and learning new software.
  • Reliable, proactive, and a team player.
  • Able to handle customer questions with patience and positivity.
  • Patient, empathetic, and customer-focused attitude.

Bonus Points

  • Previous experience as a receptionist, office administrator, or in a customer service role.
  • Experience working with appointment-based businesses (salons, spas, clinics, etc.).
  • Familiarity with software tools, CRMs, or scheduling platforms (training provided).

What We Offer

  • Competitive pay: $39,433 – $50,853 per year

  • Comprehensive health, dental, and vision coverage

  • Paid time off and unlimited vacation policy

  • Casual dress code and supportive work culture

  • Opportunities to learn and grow within a tech company

  • In-person work at our North Vancouver HQ

Job Type: Full-time Location: In person (North Vancouver, BC)

Job Type: Full-time

Pay: $39,433.00-$50,853.00 per year

Benefits:

  • Extended health care

Work Location: In person

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