user support technician

5 days ago


Mississauga ON LZ T, Canada EPIC - Educational Program Innovations Center Full time $40,000 - $60,000 per year
  • Education: College/CEGEP
  • Experience: Experience an asset
  • Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Security and safety
  • Bondable
  • Work conditions and physical capabilities
  • Repetitive tasks
  • Attention to detail
  • Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Organized
  • Health benefits
  • Dental plan
  • Disability benefits
  • Financial benefits
  • Group insurance benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 35 hours per week


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