User Support Technician

1 week ago

Mississauga ON LZ E, Canada CellnTell Distribution Inc. Full time $36,000 - $76,000 per year

Job Summary

As a Support Technician, you will be the go-to hero for our users, providing top-notch technical support and ensuring seamless operation of IT systems.

What you'll do

  • Responsibilities
  • Grant access to computer networks and monitor system performance.
  • Troubleshoot user-reported hardware/software issues.
  • Research solutions using technical manuals and user guides.
  • Maintain a log of problems and solutions for team reference.
  • Assist in application/software redesign.
  • Set up employee workstations (OS, software, cables).
  • Provide business systems, network, and internet support.
  • Supervision: No supervisory duties.

Basic qualifications

  • Strong communication skills with a customer-focused attitude.
  • Proficiency in Microsoft Office applications and desktop support tools.

Why you'll love it here

We are dedicated to fostering an environment where our employees can flourish both professionally and personally. Our commitment to your well-being is reflected in our comprehensive benefits package designed to support you at every stage of your journey.

Our benefits include:

  • Competitive pay structure
  • Opportunities for professional development
  • Resources for financial savings and retirement planning
  • Support programs focused on your physical and mental health

Join us as we empower individuals through technology Your skills will not only enhance our operations but also contribute to a culture that values innovation, collaboration, and growth.

Job Type: Full-time

Pay: $36.07 per hour

Expected hours: 30 per week

Benefits:

  • Extended health care
  • On-site parking
  • Store discount

Work Location: In person

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