Solutions Engineer II

2 weeks ago

Vancouver, British Columbia, Canada Diligent Corporation Full time

Position Overview

As a Solution Engineer II at Diligent, you will play a critical role in supporting complex and enterprise pre-sales engagements by designing, prototyping, and demonstrating tailored GRC solutions. You will partner closely with Sales, Solution Architects, Product, and Professional Services to translate sophisticated customer requirements into compelling technical solutions that accelerate deal velocity and drive technical wins.

This role is ideal for someone who enjoys hands-on technical work, customer-facing problem solving, and building prototypes and automations that showcase how modern GRC platforms integrate into enterprise ecosystems.

Key Responsibilities

Pre-Sales Technical Execution

  • Partner with Sales, SEs, and Solution Architects to support mid-market and enterprise GRC opportunities
  • Own the technical pre-sales win for assigned deals, including solution validation, design, and risk mitigation
  • Design and deliver tailored demos, technical deep dives, and proof-of-concepts (POCs)

Solution Prototyping & Automation

  • Build demo prototypes, automation scripts, and integration examples using Python
  • Develop solutions and workflows to demonstrate:
    • Data ingestion and transformation
    • API-based integrations
    • Process automation and orchestration
  • Leverage REST APIs to integrate Diligent with third-party enterprise systems

Technical Storytelling

  • Translate complex GRC use cases into clear, value-driven technical narratives
  • Prepare demo assets, technical diagrams, and supporting materials for customer engagements
  • Confidently present to technical, business, and executive stakeholders

Cross-Functional Collaboration

  • Work closely with Product Management to:
    • Stay current on new capabilities and roadmap
    • Provide structured feedback from customer engagements
  • Collaborate with Marketing on webinars, conferences, and thought-leadership initiatives
  • Support internal enablement by sharing reusable demo assets and technical patterns

Required Experience/Skills

Technical Background

  • 3 years of experience in:
    • Pre-sales engineering
    • Technical consulting
    • Solutions architecture
    • Software implementation or integration roles
  • Strong proficiency in Python, including experience with:
    • REST APIs
    • Data handling and transformation
    • Automation scripts and tooling
  • Familiarity with common Python libraries (e.g., Pandas, Requests)
  • Exposure to:
    • Workflow automation platforms
    • Data pipelines or ETL processes
    • Security, audit, or compliance tooling
  • Experience building demo environments or reusable technical accelerators

Enterprise & Customer-Facing Experience

  • Experience supporting enterprise or regulated customers
  • Experience working in customer-facing roles within B2B SaaS or enterprise software
  • Comfortable engaging with senior stakeholders and complex buying committees
  • Proven ability to balance technical depth with business value articulation

Domain & Mindset

  • Strong interest in Governance, Risk, Compliance, Audit, or Data Analytics
  • Experience with GRC platforms, regulated industries, or enterprise data workflows is a strong plus
  • Curious, proactive, and comfortable operating in fast-moving environments

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