Internal Talent Partner

Job Summary:

Location: Toronto, ON

Division: Ticketmaster  

Line Manager: Strategic Recruitment Advisor

Contract Terms: Permanent, Full Time (37.5 hours per week)

THE TEAM

Our Talent COE (Centre of Excellence) focuses on all aspects of the candidate and employee experience – comprised of three teams including Talent Acquisition, Employee Experience, Learning & Development. As a part of the Talent Acquisition team, your focus will be on internal talent attraction and engagement.

THE JOB

The Internal Talent Partner will play a leading role in supporting employees to grow their careers within our organization. In this role, you'll be responsible for identifying, supporting, and championing internal candidates, ensuring a clear and seamless experience for employees exploring new roles within the company. You'll partner with hiring managers, HR, and the broader recruitment team to create a positive candidate experience and support our culture of growth and internal mobility.

WHAT YOU WILL BE DOING

Talent Acquisition

• Manage end-to-end recruitment for internal candidates from job posting to offer stage, ensuring equity, transparency, and efficiency.

• Proactively source internal candidates and build talent pools, leveraging all available data and external insights.

• Support and coach employees through the internal application process, helping them understand the opportunities/roles of interest, and prepare for interviews.

• Provide feedback to employees throughout the process, ensuring transparency at all stages.

Internal Talent Strategy

• Lead the development and optimization of internal talent acquisition policies, workflows, and tools to support equitable and inclusive career growth across the company.

• Partner with stakeholders across HR to align on internal talent acquisition best practices, aligning programs & policies accordingly, and ensuring a seamless experience for internal applicants.

• Work closely with hiring managers to understand their team (current and future state); guiding and training hiring managers on the internal talent acquisition process and best practices.

• Establish, track and report on internal talent & mobility metrics (e.g., time-to-fill, internal candidate pipeline, promotion rates), providing insights to all involved stakeholders to share successes and advise on improvements.

• Collaborate with HRBPs as needed to support international transfers, assignments, and relocations, ensuring compliance with immigration, tax, and legal considerations.

• Partner with the Strategic Recruitment Advisor to contribute to employer and recruitment brand strategy and content goals; including but not limited to highlighting internal mobility success stories, sharing communications related to career development, and showcasing our talent culture internally and externally.

YOU (Behavioural and Technical Skills)

• 2+ years of experience in recruiting or a related talent function with demonstrated experience in internal recruitment and talent development

• Proven track record of successfully designing, implementing, and managing employee development initiatives or programs at a national and/or global scale

• Experience leading or partnering on employer branding initiatives to promote internal career opportunities, enhance the employee value proposition, and strengthening talent brand both internally and externally

• Strong interpersonal and communication skills with the ability to coach and support employees at all levels

• Proven ability to manage multiple open roles or projects concurrently

• Collaborative mindset and experience working in cross-functional teams.

• Proficiency in Microsoft Office

• Experience using an HRIS or ATS; preferably Workday

• A passion for employee development, career growth, and inclusive hiring practices

• Experience supporting or managing aspects of global mobility, including international transfers or relocations is considered an asset

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home-life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

LANGUAGE REQUIREMENT

Due to the nature of the role, this position involves interacting with English-speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged to apply.