Senior Manager, Compliance Intelligence and Analytics

1 week ago


Waterloo, Ontario, Canada Sun Life Full time $80,000 - $128,000

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

Reporting to the Director, Canada Compliance Programs and Governance, the Senior Manager, Compliance Intelligence and Analytics is responsible for supporting Canadian Compliance with a variety of technology, reporting and analytics initiatives.

These responsibilities include leading the advancement of digital strategy within the function, reviewing large quantities of data, developing enhanced reporting, automation of various processes and performing various investigative and analytical tasks.  

What will you do?

  • Lead modernization initiatives for Compliance reporting and Regulatory Compliance Management (RCM) program governance, including development of automated reporting infrastructure, dashboards and KPIs
  • Undertake special projects that relate to Compliance, Analytics and Technology
  • Help inform technology solutions and Archer enhancements to facilitate long-term data and analytics strategy and drive better program insights
  • Build data models in Excel and/or other tools to support business needs.
  • Work closely with regional program (i.e. Conduct, Privacy, Financial Crimes) and Business Unit Compliance teams to produce specialized reports and data extracts, improve metrics, and facilitate monitoring activities
  • Serves as centre of excellence and knowledge within Canada Compliance for digital innovation and analytics, including developing and leading training and education campaigns as appropriate
  • Design, develop and implement business ad-hoc requests and analytical solutions using software such as Excel, SAS/SQL and Tableau.
  • Maintains historical data and reports and ensures the accuracy of the information.
  • Produce technical and user documentation to support created tools and dashboards

What do you need to succeed?

  • At least 5 years of relevant experience in data analytics.
  • Bachelor's degree in computer science, Information Technology, or equivalent experience.
  • Strong, proven experience and high proficiency working with MS Suite products including PowerPoint, CoPilot, Excel (VBA and macros), SAS/ SQL
  • Excellent programming skills with a keen aptitude for learning new programming languages and analytics tools quickly.
  • Experienced in data visualisation tools such as Tableau.
  • Experience with ETL processes, data management, and process improvement.
  • Strong research, problem solving and analytical skills.
  • Efficiently manage expectations/concerns using strong relationship management and communication skills, both verbal and written
  • Ability to work independently, take initiative and prioritize work with a sense of urgency as required

What's in it for you?

  • Hybrid work environment
  • A friendly, collaborative, and inclusive culture
  • 20 vacation days per year
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Pension, stock and savings programs to help build and enhance your future financial security
  • The opportunity to move along a variety of career paths with amazing networking potential
  • Access to our Global Learning Centre, available 24/7 for your learning needs
  • Wellness programs that support the three pillars of your health – mental, physical and financial

Recent Awards:

  • We are honoured to be recognized as a 2022, 2023, 2024 and 2025 Best Workplaces in Canada by Great Place to Work Canada
  • Great Place to Work list for Best Workplaces for #HybridWork 2022
  • Great Place to Work list for Best Workplaces for Professional Development in Canada 2022
  • Named "Best Places to Work" by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

80,000/ ,000/128 000

Job Category:

Compliance

Posting End Date:

25/01/2026

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