Operations Manager/Community Health Manager

1 week ago

Vancouver BC VH E, Canada Just Like Family Home Care (Canada) Full time $60,000 - $90,000 per year

Job Title: Operations Manager / Community Health Manager

Location: Vancouver, BC

Organization: Just Like Family Home Care Vancouver

Job Overview

Just Like Family Home Care Vancouver is seeking a compassionate, organized, and experienced Operations Manager / Community Health Manager to lead our team in delivering exceptional in-home care and community support services. This role plays a key part in ensuring smooth day-to-day operations, maintaining high standards of client care, and supporting a positive and collaborative environment for both caregivers and clients.

The ideal candidate will have a strong background in health services management, community health, or social work, with a passion for helping seniors and individuals with disabilities live safely and comfortably at home.

Key Responsibilities

  • Oversee the daily operations of home care and community health programs to ensure efficient, high-quality service delivery.
  • Manage and support caregivers, including recruitment, onboarding, scheduling, performance reviews, and ongoing training.
  • Ensure compliance with all health and safety regulations, licensing requirements, and organizational policies.
  • Collaborate with healthcare professionals, clients, and families to develop and monitor individualized care plans.
  • Promote client satisfaction through proactive communication, quality assurance visits, and continuous improvement initiatives.
  • Provide training and mentorship to staff on topics such as client communication, professional boundaries, and best practices in home care.
  • Monitor and analyze operational data to identify opportunities for improving efficiency and client outcomes.
  • Participate in community outreach and partnership initiatives to raise awareness of available home care services.
  • Maintain accurate documentation and reporting in accordance with company standards and applicable regulations.

Qualifications

  • Bachelor's degree in Nursing, Social Work, Health Administration, or a related field (Master's degree an asset).
  • Minimum 3 years of experience in community health, home care management, or a related leadership role.
  • Proven ability to manage teams and coordinate client care in a fast-paced environment.
  • Strong communication, problem-solving, and organizational skills.
  • Knowledge of BC home care standards, community resources, and health system navigation.
  • Proficiency with data tracking, scheduling, and client management software (experience with AxisCare an asset).
  • Commitment to compassionate, client-centered care and the mission of enhancing independence and quality of life.

Why Join Us

At Just Like Family Home Care Vancouver, we pride ourselves on delivering personalized, high-quality care that makes a difference. You'll be part of a supportive, mission-driven team that values collaboration, respect, and integrity in everything we do.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Mileage reimbursement
  • Paid time off

Work Location: In person

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