Manager Program Delivery Support

Job Description:

Grade: P7

Referral Level:Level 1

Division:IGM-Tech

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $271 billion in assets. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.

At Mackenzie Investments You Can Build Your Career with Confidence. We are proud to be recognized as one of Canada's Top 100 Employers for the fourth consecutive years and one of Canada's Best Diversity Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals.

Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues Our Values: Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.

POSITION SUMMARY

Reporting to the AVP, InfoSec & IT Risk Delivery, the Manager, Governance & Delivery support will oversee governance for multiple high-impact cybersecurity and IT risk projects with multi-year budgets of $5–10M. Acting as a strategic partner, you will collaborate with stakeholders and cross-functional teams to ensure optimal delivery of key priorities as we advance and mature our security practices.

KEY ACCOUNTABILITIES

Delivery Management Support:

• Drive business outcomes by engaging cross-functional teams and ensuring structure, skills, and performance metrics are in place.
• Deliver program excellence through actionable analytics, robust reporting, and execution of governance processes.
• Provide insights and data storytelling to empower leadership decision-making.
• Develop tools, templates, and dashboards to create a single source of truth and enhance transparency.

Functional Delivery Support:

• Partner with stakeholders and pillar leads to maintain roadmaps aligned with business objectives.
• Facilitate clear requirements and acceptance criteria for user stories; ensure alignment with product vision.
• Remove impediments, foster communication, and maintain transparency across Agile teams.

Program & Project Management:

• Apply SDLC methodologies (Agile, SAFe, Waterfall, Kanban) to ensure quality and manage risk.
• Prepare executive updates, status reports, and steering committee materials; escalate risks proactively.
• Track budgets, forecasts, and benefits realization; collaborate with Finance and Procurement.
• Ensure compliance with regulatory, ethical, and data governance standards, including responsible AI practices.

Stakeholder Engagement:

• Build strong relationships across product, engineering, infrastructure, and security teams.
• Communicate complex technical topics in business terms; foster collaboration and innovation.

QUALIFICATIONS

• Experience: 10+ years in governance or program management roles; 7+ years managing large, complex projects across multiple teams and vendors.
• Skills: Advanced communication, negotiation, and facilitation; strong analytical and financial acumen; proficiency in PPM tools (ServiceNow, MS Project, Jira), MS SharePoint Management
• Mindset: Results-driven, adaptable, and comfortable with ambiguity; proven ability to lead change and challenge the status quo.
• Technical: Working knowledge of SDLC, governance frameworks, and Microsoft suite tools.
• Leadership: Ability to influence, motivate, and manage staff; foster a culture of transparency and collaboration.
• Individuals who are self-starters with an entrepreneurial mindset, capable of leading from the front and navigating uncertainty to uncover clarity

Benefits:

• COMPETITIVE COMPENSATION & RECOGNITION:competitive base salary, performance-weighted bonus, education/career support, option to join Employee Share Purchase Plan with employer matching component.
• EMPLOYEE BENEFITS & INSURANCE: competitive health and dental coverage, flexible plan for you and your family and short-term & long-term disability plans.
• RETIREMENT SAVINGS PROGRAMS: voluntary Group RRSP enrolment with employer matching component.
• WORK LIFE BALANCE: paid volunteer days, competitive time off including 10 wellness days off, WorkPerks discount program, hybrid & flex work arrangements.
• INCLUSIVE CULTURE AND DIVERSITY: living our core values: Be a Team, Be Accountable, Be Better, engaging with community through Business Resource Groups (BRG communities are volunteer employee-led groups formed around a common interest, identity, or background).

IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Mackenzie Investments is an accessible employer committed to providing barrier-free recruitment experience. If you require accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Please apply by December 16, 2025.