Bilingual Real Estate Brokerage Receptionist
2 weeks ago
Company Overview
Century 21 King's Quay is an award-winning family-run real estate brokerage established in 1990 in the Greater Toronto Area. We pride ourselves on our experienced team, innovative marketing strategies, and commitment to client success. Our company values continuous learning, community engagement, and providing exceptional service to our clients.
Summary
We are seeking a friendly and organized Receptionist to join our dynamic team at Century 21 King's Quay in Toronto. This vital role involves managing front desk operations, supporting our team with administrative tasks, and ensuring a welcoming environment for clients and visitors. Your contribution will help us maintain our reputation for excellent service and community involvement.
Key Responsibilities:
- Greet and assist agents, clients, and visitors in a professional and welcoming manner (in person, by phone, and email).
- Manage high-volume hotline calls, route inquiries, and provide accurate information.
- Schedule appointments for showings, inspections, and appraisals using BrokerBay.
- Upload and update property listings on MLS.
- Create social media content for new listings using Canva and internal platforms.
- Support team with data entry, filing, and document preparation.
- Provide general administrative support to agents when needed.
- Complete additional ad-hoc tasks to support smooth office operations.
Qualifications & Skills:
- Fluent in English (verbal and written).
- Fluent in Cantonese or Mandarin (required).
- Proficient in Microsoft Office (Word, Excel), Gmail, and Google Drive.
- Experience in a real estate office, customer service, or hotline environment preferred.
- Familiarity with BrokerBay and REALM systems is a strong asset.
- Proficiency with Canva for basic marketing/social media content creation preferred.
- Excellent communication, organization, and multitasking abilities.
- Detail-oriented, reliable, and comfortable managing multiple priorities.
- Team-oriented with a positive, professional attitude.
- High School Diploma or equivalent.
- Post-secondary education in Business Administration is an asset, but not required.
Position Details:
- Schedule: Weekday 1-3 day(s) ; Weekend 1 day; Flexible
- Location: Markham, ON (in-office position)
- Experience: 6 months to 1 year of experience in office administration, receptionist, or customer service preferred.
- Start Date: ASAP
- Compensation: $17.6 - $19 (based on experience)
Language Requirement:
- Mandarin or Cantonese (at least one required)
- French not required
Job Types: Part-time, Casual
Pay: $17.60-$19.00 per hour
Benefits:
- Casual dress
- Company events
- Flexible schedule
- On-site parking
Language:
- Chinese (preferred)
Work Location: In person
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