Relationship Management Specialist

Job Information

Job Requisition ID: 77644

Ministry: Service Alberta and Red Tape Reduction

Location: Calgary or Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Ongoing

Scope: Open Competition

Closing Date: January 5, 2026

Classification: Program Services 3

Salary: $2, to $3,738.14 bi-weekly ($74,382. - $97,565/year)

Service Alberta and Red Tape Reduction is a solutions provider. We strive to deliver innovative services to government operations and optimize programs and services for Albertans. Every Service Albertan strives to enable the success of our Ministry partners and Albertans through providing exceptional client focused services that meet and exceed our clients' expectations. We are looking for collaborative, agile, solutions focused individuals with effective communication skills and a strong service orientation.

Reporting to the Manager, Operations & Outreach in the Land Titles and Surveys Branch, the Relationship Management Specialist plays a key role in building and maintaining positive relationships with stakeholders and partners to support program objectives. As the Relationship Management Specialist, you will provide strategic advice, develops engagement strategies, and facilitates communication to ensure successful modernization and transition initiatives.

Your responsibilities include but not limited to:

• Develop and implement stakeholder engagement strategies, including meetings, events, and communications materials.
• Analyze stakeholder feedback and engagement data to identify trends and recommend improvements.
• Support leadership with research, policy development, and program planning.
• Deliver presentations, training, and outreach activities to internal and external audiences.
• Foster collaboration across government, community organizations, and private sector partners.

To be successful in this role, you will demonstrate:

• Exceptional interpersonal and relationship-building skills.
• Skilled in active listening and adapting messaging for diverse audiences.
• Strong written and verbal communication abilities.
• Ability to manage multiple priorities and find innovative solutions.

Please

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

Systems Thinking: You will Considers inter-relationships and emerging trends to achieve organizational goals.

Creative Problem solving: You will focus on continuous improvement and increasing breadth of insight:

Agility: You will work in a changing environment and takes initiative to change:

Drive for Results: You will work to exceed goals and partner with others to achieve objectives:

Develop Networks: you will work on maintaining close relations with all stakeholders:

Build Collaborative Environments: You will facilitate open communication and leverages team skill:

Develop Self and Others: You will develop own career and reduces barriers for others:

University degree in Communication, Business or a related field plus two years of progressively responsible experience.

Directly related education or experience considered on the basis of 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education

Required:

Previous experience in professional stakeholder outreach and management, networking facilitation, or public speaking.

The following will be considered Assets.

• Minimum of Three (3) years of experience in stakeholder engagement and or public consultation.
• Strong knowledge of Government of Alberta policies, procedures, and legislation.
• Excellent communication, strategic thinking, and analytical skills.
• Experience managing projections.
• Advanced knowledge of M365 Suite (Teams, Word, Excel, Planner, etc)
• Ability to work independently and collaboratively in a fast-paced, politically sensitive environment.

Note - Candidates chosen to move to next steps will be asked to do a 5–10-minute PowerPoint presentation.

Include a specific minimum number of years of experience needed for the job (i.e. a minimum of 5 years) supported by the MRS for the job classification. If equivalencies will be considered include "Equivalencies considered" or "Equivalencies will be considered."

It is recommended that equivalencies be defined e.g. "related diploma and minimum

of 2 years related experience; related certificate and minimum of 3 years related experience; minimum of 4 years related experience." This information provides clarity to candidates and helps them determine if their qualifications match the requirements for the role and whether or not they should apply.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to

Recruiting for one (1) permanent Full-Time position

Position is located at John E. Brownlee Building, Street N. W. Edmonton AB or

710-4 Ave SW, Calgary, AB

If a security screening is required.

• Final candidates will be required to undergo a security screening.
• (Optional: Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.)

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service -
• Public Service Pension Plan (PSPP) -
• Management Employees Pension Plan (MEPP) -
• Alberta Public Service Benefit Information -
• Professional learning and development -
• Research Alberta Public Service Careers tool –
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Liliane Karara