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Communications Coordinator

2 weeks ago

St Langley Twp BC VY M Canada ISL Engineering Full time
Do you love turning ideas into compelling stories that strengthen connection, clarity, and culture? Are you a strategic thinker and exceptional writer who can distill complex information into clear, engaging messages that resonate across an organization?
If so, we want to hear from you
The Communications Coordinator is a key member of ISL's Marketing and Creative Services team, supporting internal communications by designing, coordinating, and delivering meaningful, timely, and on brand content that helps employees stay informed, aligned, and engaged. This role is ideal for an experienced communicator who thrives on collaboration, structure, and strategic planning in a fast moving environment.
This position is open to our major offices in Alberta and BC including Edmonton, Calgary, Burnaby and Langley.
 
A Little About Us
ISL's Marketing and Creative Service's Team is a tight knit, high energy group who supports all 16 of ISL's offices in BC, Alberta, Saskatchewan, and Yukon Territory. We: 

Are trusted advisors who deeply understand our business and its audiences.
Deliver creative, thoughtful, and strategic content that showcases our people, our projects, and our culture.
Encourage curiosity, collaboration, and constant learning.

A Little About You
Your strengths:
You are a strong communicator who thinks strategically about delivering messages effectively across different internal audiences and channels.
You are comfortable taking the lead on communication projects from gathering information to writing, designing, planning, and coordinating with internal teams to deliver polished and professional final products. A natural relationship‑builder, you enjoy working with project managers, leaders, and subject matter experts to help them communicate effectively.
You stay current with communication best practices, digital platforms, and tactics that support engagement and accessibility.
Your cover letter must demonstrate:

Your approach to collaborating with contributors to gather information, translate complex updates into engaging content, and manage multiple priorities with accuracy and timeliness.
Examples of writing for different audiences and content types (include portfolio samples if you have one).

Your resume should show us:

Post-secondary degree in Communications, Public Relations, Journalism, or a related field.
6+ years of experience in corporate or internal communications, preferably within professional services or consulting.
Demonstrated ability to translate complex information into clear, engaging messages.
Strong writing, editing, and storytelling skills.
Experience managing communication channels such as intranets, newsletters, and digital platforms.

Bonus points for:

Previous experience working in an engineering, construction or architectural office
Project management skills and attention to detail.
A mindset of collaboration, diplomacy, and comfort working across levels of an organization.

A Little More About the Role
Reporting to the Director of Marketing and Communications, the Communications Coordinator will play a key role in helping to support the day-to-day planning, coordination, and delivery of internal communications. They will work closely with the Corporate Communications Specialist, Marketing and Communications Lead, and key contributors to design and deliver internal communications in a timely and effective manner, on brand, and in line with our style guidelines. 
The coordinator is responsible for supporting and executing the internal communications plan, maintaining systems and processes, and coordinating development of analytics, reporting and feedback to help measure the effectiveness of internal communications.  In this role, the successful candidate will: 
•    Coordinate the planning of internal communications across a range of channels such as our employee intranet site (ISL LIFE), town hall meetings, 
•    Liaise with key contributors and request updates, information, and content for internal communications, providing feedback where necessary
•    Coordinate internal communication requests, collaborating with others in the team to ensure that communications are planned and delivered in line with our systems and processes
•    Monitor the Service Request Portal (SRP), respond to communication requests, and ensure the master internal communications plan and corporate calendar is updated regularly
•    Design, develop and deliver internal communications in a timely and effective manner, on brand and in line with our style guidelines
•    Work alongside other members of the team to help draft communications and coordinate the creation and delivery of news stories, posts, emails and other tactics
•    Research, proof, edit, review, drafts updates and prepare meeting agendas, presentations, briefing notes and emails to employees
•    Develop graphics, photos, videos, podcasts and illustrations for publication across various digital platforms
•    Coordinate with graphic designers, videographers, writers, and other communication agencies where necessary
•    Publish content on the employee intranet site to help increase engagement, understanding and collaboration online
•    Help bring content on the intranet to life using photos, videos, and illustrations, utilizing best practices for online publication
•    Ensure that the employee intranet site is up to date and accurate by conducting regular audits, reviews, and reporting
•    Help drive governance and compliance with our intranet standards across the organization providing training and support to intranet publishers where necessary
•    Develop, document, and maintain internal systems and processes to ensure that employee communications are planned, coordinated and delivered effectively
•    Maintain digital asset libraries and ensure documents and plans are organized and maintained in line with our data records standards
 
What ISL Offers
We value you for your contributions and want to ensure that your personal success is intertwined with your professional success. Our wellness philosophy encompasses the four pillars of physical, mental, financial and spiritual wellbeing which is why our benefits package is comprehensive and offers you some of the best available tools to maximize your career and lifestyle.
Depending on your experience level, the salary range (based on a 40-hour work week) is:

$70,000 - $80,000 annually 

Here are some of the amazing benefits we provide:

Excellent mentorship
Flexible working hours
Hybrid model of work 
Employer paid benefits including health, dental and extensive paramedical services
Healthcare Spending and Lifestyle Option Accounts 
Group RRSP 
Annual bonus incentives
Paid professional development opportunities and memberships
24/7/365 Employee Family Assistance program