Superintendent/Crew Chief

Superintendent / Facilities Crew Chief

Location: Jericho Tennis Club – Vancouver, BC

Job Type: Full-Time

Salary Range: $90,000–$100,000 CAD

Schedule: Days, with occasional Evenings & Weekends

About Jericho Tennis Club

For over 100 years, Jericho Tennis Club has been one of Vancouver's most exclusive yet welcoming private clubs, located on the spectacular shores of Jericho Beach. With 12 tennis courts, squash courts, fitness facilities, a pool, dining, and social amenities, Jericho provides members with an unrivalled recreational and community experience.

Our commitment to Integrity, Excellence, Responsibility, and Community guides everything we do. The Superintendent / Facilities Crew Chief plays a vital role in ensuring our facilities remain safe, modern, and inspiring spaces for members, staff, and guests.

Position Overview

The Superintendent / Facilities Crew Chief is responsible for leading a Facilities team of 12–14 staff, overseeing day-to-day facility maintenance, small repairs, and ensuring smooth operation of all club buildings, amenities, and grounds. This hands-on leadership role includes managing minor projects, coordinating contractors, and maintaining a safe, high-quality environment for members and guests. Additionally this role requires supervision of routine preventative maintenance programs and their applicable budgets. This person will assist in managing vendors and service providers, and will be occasionally responsible for contract review, proper invoicing, and vendor/process documentation.

Key Duties and Responsibilities

• Provide daily direction, leadership, scheduling, and mentorship to a team of 12–14 facilities staff.
• Oversee preventive maintenance and repair work for tennis courts and related infrastructure, clubhouse systems, pool facilities, commercial kitchen, and dining areas.
• Work hands-on to diagnose issues and complete minor repairs.
• Assist as needed with managing external contractors and specialized trades as needed, including RFPs, invoice management, and contract reviews and renewals.
• Plan and oversee small repair or improvement projects.
• Maintain safety protocols, inspections, and compliance documentation.
• Manage inventory, tools, and equipment, including implementing an inventory management system
• Promote a safe, positive, and team-oriented environment aligned with Jericho's values.
• Use technology and/or communication tools to streamline Facilities teamwork-flows and transparency of work completed, or in the project pipeline.
• Establish and monitor Club and Facilities team standards to benchmark team performance and Club condition/look-and-feel.
• Deliver and adhere to the Facilities Team operating budget in collaboration with the Director of Finance

Required Qualifications

• A Red Seal Trades-based background required, ideally in HVAC, electrical, or plumbing.
• 3–5+ years of supervisory or crew leadership experience.
• Strong hands-on skills with tools and diagnostics.
• Experience managing small repair projects or maintenance operations.
• Demonstrated ability to lead, motivate, and develop a diverse team.
• Strong communication, organizational, and problem-solving skills.
• Experience in hospitality, recreation, or club environments is an asset.
• Must be available for emergency calls 24/7 and maintain an open availability for work

Character and Attributes

• Collaborative, approachable, and member-service oriented.
• Lead by example with hands-on operational expertise.
• Proactive problem-solver with strong organizational and team leadership skills.
• Committed to sustainability, safety, and continuous improvement.
• High integrity, accountability, and professionalism in all dealings.

Compensation & Benefits

• Annual salary of $90,000–$100,000 CAD.
• Annual Bonus
• Extended health and benefits package.
• On-site parking.
• Staff meals and Pro-Shop discounts provided during shifts
• RRSP Matching