Mechanical Service Writer

1 week ago

Brandon, Manitoba, Canada Fountain Tire Full time $45,000 - $70,000 per year

Fountain Tire Brandon
is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a
Mechanical
Service Writer
As part of the front-line staff, the Service writer is responsible for ensuring that all customers are provided with top-notch customer service.

What does Fountain Tire offer?

  • Competitive compensation (based on experience)
  • Comprehensive Health, Dental, and Vision Benefits for you and your family
  • RRSP program with company matching to help you reach your financial goals
  • Great discounts for you and your family on tires, parts, and mechanical services
  • The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store

Your duties will include

  • Creating work orders and arranging bookings, communicating them to Technicians
  • Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
  • Providing recommended mechanical service quotes to customers and receiving authorization for work to be performed
  • Scheduling customer appointments for tire and mechanical service
  • Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
  • Operating company and customer vehicles in a clean and safe manner
  • Ensuring that all products are billed accurately to the customer

What does it take to get on track?

  • 2 years of experience in the automotive aftermarket or tire industry and a history of providing exceptional customer service and business support
  • Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
  • Excellent time management skills
  • Strong interpersonal skills with the ability to work as a team
  • Ability to work well under pressure in a fast paced, ever changing, and high-volume environment

Interested and qualified candidates are encouraged to apply online or in-store

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