Pathway Navigator/Single Point of Contact AA

We Are Looking For An Enthusiastic And Motivated Individual To Join Our Team As a Single Point Of Contact Hub Patient Navigator. The Aim Of The Service Is To Improve Experience For Patients Referred Urgent Suspected Or Diagnosed With Cancer And Will Be Achieved Supporting Patients In

• appointment management
• timely access for all appointments (diagnostics, MDT, clinic, surgery)
• signposting for clinical advice /support services.
• provision of Patient Pathway Information
• administrative management of specific pathways
• provision of clinical details to patients including investigatory requirements and request microbiology/laboratory specimens
• provide good news calls for patients no longer suspicious of cancer

You will be at the forefront continuing set up and development of a new administration process for the service. You will work within the wider cancer Services team and with GPs and Advanced Nurse Practitioners who will be referring patients urgent suspected cancer. You will be contacting patients to ensure they are aware of their appointments and to answer any queries they may have. You will be a source of contact for these patients and their families, helping them to navigate through their suspected cancer pathway, through diagnostic tests to diagnosis and ongoing referral to treating specialist cancer clinical teams or discharge back to GP if no cancer found.

We are seeking people who can exercise their initiative, use independent judgement, and make decisions within a variety of situations.

You must demonstrate effective communication, be flexible, a team player and can work on your own initiative. Good administrative and clerical skills essential; experience of direct patient contact desirable.

You will work within a multidisciplinary team. Hours are 26.7 hours per week Monday-Friday (over 5 days)

For further information please contact Alison Robertson on or email

A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

Please note as this a part time post salary is pro rata

NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or 'going rate'. Further information on these criteria can be found here.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.