Senior Data Analyst, People Analytics

Summary

Are you a passionate Senior Data Analyst ready to make a profound impact in patient care? As a Senior Data Analyst, People Analytics and HR at Providence Health Care, you'll be at the heart of one of BC's most exciting healthcare initiatives: the implementation of minimum Nurse-to-Patient Ratios (mNPR.)

Working from our downtown head office (hybrid mode,) you'll play a critical role in building predictive models to forecast costs and monitor workforce trends—such as attrition risk, hiring needs, and employee engagement—helping leaders plan with confidence. You will also design and maintain intuitive, interactive dashboards that provide real-time visibility into HR, Clinical, and Evaluation metrics, enabling proactive decision-making and continuous improvement. 

Reporting to the Director, Strategic Nursing Initiatives, and to the Senior Manager, People Analytics Performance Reporting, the Senior Data Analyst People Analytics & Reporting is a strategic role within the Human Resources department, responsible for leading the development and execution of advanced analytics solutions that support workforce planning, operational efficiency, and strategic decision-making. This position partners with HR leaders to identify key business questions and deliver data-driven recommendations that support talent acquisition, retention, diversity, equity, and inclusion (DEI), and workforce development.The Senior Data Analyst collaborates with cross-functional teams to ensure data integrity, develop HR productivity models, and deliver actionable insights that drive organizational performance.

Education

• Bachelor's or Masters Degree in Data Science, Statistics, Human Resources, Business Analytics, Computer Science or related field plus a minimum of five (5) years of recent, related experience in in HR analytics or business intelligence, preferably within the healthcare sector.

Skills and Abilities

• Expertise in data visualization tools such as Power BI, Tableau for creating interactive dashboards and reports.
• Advanced proficiency in SQL, Python, and R for data extraction, manipulation, and statistical modeling.
• Strong understanding of statistical methods including regression, clustering, time-series forecasting, and machine learning techniques.
• Experience with HRIS platforms such as Workday, SAP SuccessFactors, or PeopleSoft.
• Knowledge of data warehousing, ETL processes, and enterprise data architecture.
• Advanced Excel skills including Power Query, pivot tables, and complex formula development.
• Familiarity with cloud-based analytics platforms such as Azure, AWS, or Google Cloud.
• Demonstrated ability to lead analytics projects and deliver strategic insights to senior leadership.
• Strong communication skills with the ability to translate complex data into actionable recommendations.
• Knowledge of healthcare industry standards, compliance requirements, and HR operational frameworks.
• Demonstrated attention to detail and maintain high quality standards
• Ability to work independently, meeting deadlines under pressure, with minimal supervision
• Proven ability to plan and execute complex projects with tight timelines
• Physical ability to perform the duties of the position.

• A competitive salary: The salary range for this position is $ $65.35 per hour, depending on experience.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Paul's Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul's Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul's Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Hybrid work opportunity.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension

Your Day to Day

• Analyze large, complex datasets to uncover patterns and trends in workforce behavior, performance, and engagement to translate these findings into actionable insights that inform HR strategy and organizational planning.
• Develop clear and impactful narratives using data visualizations and storytelling techniques to communicate insights to diverse audiences, from frontline managers to executive leadership.
• Partner with HR leaders to identify key business questions and deliver data-driven recommendations that support talent acquisition, retention, diversity, equity, and inclusion (DEI), and workforce development.
• Design and maintain intuitive, interactive dashboards that provide real-time visibility into HR metrics, enabling proactive decision-making and continuous improvement.
• Build and deploy predictive models to forecast workforce trends, such as attrition risk, hiring needs, and employee engagement, helping leaders plan for the future with confidence.
• Liaises between HR, Finance, IT, and Operations, ensuring alignment in data definitions, reporting standards, and strategic priorities.
• Lead data quality by implementing rigorous validation processes, contributing to data governance frameworks, and ensuring compliance with privacy and security standards
• Guide junior analysts and HR team members in developing analytical skills, fostering a data-informed culture across the organization.
• Evaluate existing reporting processes and tools, recommending enhancements to improve efficiency, accuracy, and user experience.
• Administer system security, manage user access, and implement audit protocols to safeguard sensitive HR data.
• Mentor junior analysts, provide technical guidance, and lead training initiatives to build analytics capabilities within HR.
• Represent HR Analytics in internal and external committees, fostering collaboration and knowledge sharing.
• Performs other related duties as required.

About Miminum Nurse-to-Patient Ratios

In April 2023, the Ministry of Health and the Nurses' Bargaining Association signed a Memorandum of Understanding, alongside the collective agreement, to support nursing in the province by adopting minimum nurse-patient ratios (mNPRs) in hospitals, long-term care and assisted living, and community and non-hospital care settings.

The ratios represent the minimum number of nurses deemed necessary to care for patients on a unit and will complement work underway on team-based approaches to care.

The mNPR staffing solution anchors the delivery of patient care to a formula. This builds on the collective agreement reached in April 2023 that increases wages, introduces workplace reforms, improves working conditions, and strengthens patient care throughout the province.

It is anticipated that minimum nurse-to-patient ratios will help:

• ​​improve patient outcome
• improve nurse retention and recruitment, quality of patient care, simplicity in staffing procedures and job satisfaction
• decrease the number of vacancies and burnout of nursing staff
• lead to a more efficient health-care system based on a predictable funding model

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization's long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul's Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.