Manager, Strategic Initiatives

The Supply Strategy team is a community of analysts with a variety of strategic and technical skillsets. We work together to continually improve CarMax's ability to optimize the acquisition, movement, and reconditioning of each of the over 900,000 vehicles we sold to retail customers last year, as well as optimizing our auctions for the over 700,000 wholesale cars we sold to other dealers.

Our team tackles complex problems while striving to be a great representation of CarMax's 4 core values: 

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work 

Put People First: We're focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience 

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other's expertise and perspectives 

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax's position as an industry leader 

About The Role 

CarMax relies on our supply chain as a key differentiator. Key questions include how many cars we should acquire, which acquisition channels we should prioritize, how to optimize those channels, how to efficiently move millions of cars a year, when and where to recondition those vehicles, how to best allocate the retail cars across our 200+ stores, and how to maximize profitability in our auctions for our wholesale cars. Doing so ensures that we have the right cars at the right prices in the right location to meet our retail and wholesale customers' needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to answer those questions quickly with less human intervention. Our team of business analysts play a critical role in unlocking the business value from these innovations by partnering closely with our Operations and Product/Technology business partners. 

As a Manager of Strategy & Analytics, you will work with business partners from our Product organization, as well as members of our field execution team to make key recommendations and ensure our Supply Chain is optimized to support our strategic goals.

What You Will Do – Essential Responsibilities 

Some of our roles lean towards partnering more closely with the Product organization and serving as product analyst. In those roles, a successful manager of strategy would:

• Be a strategic thought partner for our product organization by closely partnering with a product manager to help define the strategic direction of one area of our supply chain

• Demonstrate analytic excellence through ensuring we appropriately set up and read product tests, providing a data-backed perspective to opportunity solution tree exercises, and own the creation and maintenance of reports and dashboards to monitor KPIs

• Present recommendations to product executives to collect buy in

Other roles lean towards partnering more closely with our Field Operations organization and serving as an operational analyst. In those roles, a successful manager would:

• Drive execution through the identification of KPIs, target setting, and the creation of management systems and accompanying reporting suites to drive accountability

• Support the implementation of change initiatives by consulting on key strategic problems and analytical work tracks

• Present insights and recommendations to key business partners to achieve consensus for change

Qualifications and Requirements 

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required: 

• 4+ years' experience in an analytical or strategic role

• Four-year undergraduate degree with strong academic performance

• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau

• Ability to communicate complex topics to influence executive thinking and improve field execution

• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level

Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and has a Hybrid work arrangement.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.  Sponsorship will not be considered for this specific role

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

Our Commitment to Diversity and Inclusion

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.