Customer Service Associate
3 days ago
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.
Responsibilities
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Responsibilities:
Process customer transactions, sales, and refunds through cash registers
Operate scanners and credit card/debit card terminals
Provide excellent customer service
Collect payments and bag purchases for customers
Keep the checkout area clean and orderly
Maintain front end department merchandise
Answering front desk phone and directing calls
Assist other departments and functions as required
Able to learn and operate the applicable computer system (D365) used to process orders
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Job Requirements:
Strong mathematical skills and basic computer system knowledge
Ability to work independently in a fast-paced environment
Customer satisfaction-oriented
Strong communication and time management skills
Problem solving and decision making
Experience as a Retail Cashier is an asset
Ability to handle moderate physical demands: standing for 4 hours, lift medium size merchandise if required up to 50 lbs.
We offer:
A safe work environment
Incentive programs
Employee discount
Employee and Family Assistance Plan
Opportunities for growth and career advancement
Training
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