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Production Support Specialist

8 hours ago


Toronto, Ontario, Canada Apptoza Inc. Full time

Hello everyone,

I hope this message finds you well. My name is Aravind, and I am a Senior Technical Recruiter at
Apptoza Inc.
I'm excited to share that we're expanding our team and have some fantastic opportunities available

We're currently hiring for the position of
Senior Application Production Support Lead
and are looking for talented professionals who are passionate about this field. If you have relevant experience, we'd love to hear from you.

Job Title: Senior Application Production Support Lead

Type: Contract

Location: Hybrid in Toronto, Ontario, Canada

Job Description:

  • ITIL certification is not mandatory
  • Must Have Minimum of 10 years of software development experience Minimum 5 yrs exp as a support associate 2 years of support lead experience, including incident triaging Major incident management and communication Incident Management and problem management Change Management and housekeeping Expert knowledge of Client - Server architecture, certificate and password management and maintaining webservices Troubleshoot and resolve complex technical issues
  • 5 years' experience in the Java .NET Stack app support and SQL Excellent proficiency with Oracle and SQL Experience with Dynatrace, ELK, and PagerDuty

Experience:

  • 10 plus