Manager, Emergency Preparedness

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

For 100 years and counting, Southlake Health has built health communities through leading-edge care. While many things have changed over the years, Southlake's unwavering pride for people, place, and performance has stood the test of time.

The Southlake Health Family of 6,000 medical professionals, staff, volunteers, and students work together to deliver leading edge care, close to home – every day. We are there for every person who comes through Southlake's doors, no matter where they may be in life's journey. Our care extends beyond our walls, reaching every community we serve and work within. Our performance is driven by our heartfelt dedication to the health and wellness of patients and communities because everyone deserves the best care and the best experience.

As Southlake Health looks to the future, our vision remains clear: to continue growing alongside our communities. This vision is anchored in our commitment to put people first – pushing boundaries and embracing the latest medical advancements while never forgetting to meet people where they are in life. Every innovation, every new treatment technique, every interaction is driven by our desire to provide leading edge care patients expect and deserve.
Southlake Health is seeking a dynamic and strategic leader to join our team as Manager, Emergency and Disaster Preparedness.

Reporting to the Director, Support Services, this role plays a pivotal part in advancing risk management and patient safety across the organization. The Manager is responsible for developing, implementing, and sustaining Southlake's Emergency Preparedness and Disaster Plan, ensuring readiness to respond to high-risk situations and emergencies, and leading recovery efforts when required.

Key responsibilities include coordinating education, training, and organizational activities to foster a culture of safety and preparedness, while ensuring compliance with Accreditation Canada standards and best practices.

As an experienced change agent, the Manager will collaborate with leaders, staff, and external partners to identify and mitigate risk, strengthen organizational resilience, and lead emergency preparedness priorities in support of Accreditation.

• Develops, supports, coordinates and monitors the implementation and ongoing functioning of an Emergency and Disaster Preparedness Plan, education, training and associated activities across the organization.

• Leads Emergency Preparedness priority process for Accreditation.

• Facilitates development and evaluation of corporate wide emergency preparedness education and training using multiple modalities (e.g. Simulations, tabletop exercises, etc.)

• Plays a pivotal role in Risk Management by ensuring effective planning and preparedness for identifying potential risks, high-risk situations, and the coordination of response and recovery to emergencies and the promotion of safety across the organization.

• Coordinates and conducts education and training related to Emergency and Disaster Preparedness.

• Maintains records/database of EP education and training; tracks corporate compliance with mandatory Emergency Preparedness training and provides reports for leaders as required.

• Supports, coordinates and monitors the implementation and ongoing functioning of the Hazard Identification Risk Assessment (HIRA) for the hospital.

• Coordinates annual plan for each Emergency Code.

• Provides guidance and advice to teams on planning and conducting emergency response code. exercises (e.g., tabletop, mock drills) and staff on access to policies.

• Acts as the Co-chair for the hospital's Emergency and Disaster Preparedness Committee.

• Provides support for the hospital's Code White and Workplace Violence Prevention Committees.

• Works closely with individuals in related roles (e.g., Security, Town of Newmarket, Emergency Measures Ontario, And York Region) to ensure alignment with all Emergency and Disaster Preparedness activities, response plans and training where appropriate.

• Develops processes to track and maintain Emergency and Disaster Preparedness Manuals and related materials throughout the organization.

• Conducts regular audits of all existing hospital policies and procedures to ensure that all documents are current and relevant according to specific department, discipline, and program or service.

• Works collaboratively with all policy leads to ensure adherence to the development and approval process prior to circulation to the various committees.

• Other related Emergency and Disaster Preparedness activities as required.

• University degree in Disaster and Emergency Management or a directly related field (required).

• Lean Certification (preferred).

• 3–5 years of experience in emergency preparedness management, ideally in a healthcare setting.

• Strong knowledge of hospital emergency response codes (preferred).

• Working knowledge of the Incident Management System (IMS) for emergency preparedness.

• Proven ability to plan, organize, and analyze with strong attention to detail and deadlines.

• Project management experience considered an asset.

• Demonstrated strength in leadership, judgment, critical thinking, and decision-making.

• Excellent communication skills (written and verbal), with proficiency in Microsoft Word, Excel, PowerPoint, and Visio.

• Collaborative team player with the ability to work effectively across disciplines.

• Flexible, self-directed, and able to work independently with minimal supervision.

• Skilled in coaching, facilitation, diplomacy, and team building.

• Committed to continuous professional development.

• Demonstrated ability to lead and manage change effectively.

Why Join Our Team:

• Best in class workplace environment prioritizing a culture of belonging and wellness

• Hybrid working model

• Progressive Health & Dental Benefit Plans

• HOOPP Pension Plan, with Employer and Employee sharing premiums

• Enhanced wellness initiatives, including virtual fitness classes and onsite gym membership

If you are ready to take on this exciting challenge and contribute to the success of Southlake Hospital, we encourage you to apply and join our dedicated team in making a difference in the lives of our employees and the community we serve
Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.
We appreciate your application. All communications will be held in strict and professional confidence. Only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

Regular and reliable attendance is an expected requirement of this position.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.