Customer Service Representative

2 days ago

Calgary, Alberta, Canada Proform Construction Products Inc Full time

Summary

The Customer Service Representative is responsible for providing office and customer service support for a variety of administrative functions.

Core Competencies

  • Customer Focus
  • Communication
  • Problem Solving
  • Adaptability/Flexibility
  • Result Focus
  • Accountability and Dependability
  • Team Work

Job Duties

  • Process Service requests, receipt and completion
  • Respond to customer inquiries by phone, email, or in person in a professional and timely manner.
  • Assist with answering telephones and direct callers to the appropriate associate.
  • Maintain detailed records of customer interactions, transactions, and feedback.
  • Provide accurate information regarding products, services, pricing, and company policies.
  • Support internal teams (sales, operations, and accounting) to ensure smooth communication and customer delivery.
  • Receive, sort, and forward incoming mail
  • Coordinate the pick-up and delivery of all mail services (FedEx, UPS, etc.)
  • Oversee the ordering, receiving, stocking, and distribution of office supplies
  • Other administrative duties as assigned

Qualifications and Skills

  • 1-3 years experience in an office environment
  • High School Diploma or GED
  • Computer literacy; proficiency in Microsoft Work, Excel, Outlook
  • Strong planning and organizational skills
  • Well-developed verbal, listening, written communication skills, and basic math skills
  • Ability to work independently or within a team
  • Attention to detail and a high level of accuracy
  • Ability to work in a busy office with constant interruptions
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • High level of integrity and work ethic.

Working Conditions

Full-time, Monday to Friday, office-based position.

Job Type: Fixed term contract

Contract length: 18 months

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

Work Location: In person

  • Customer Service Representative

    7 days ago

    Calgary, Alberta, Canada Homes Alive Pets Full time $35,000 - $50,000 per year

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...

  • Customer Service Representative

    2 days ago

    Calgary, Alberta, Canada Wiehler Mechanical LTD. Full time $18,000 - $24,000 per year

    At Wiehler Mechanical Ltd., we believe great work starts with great people. For over 45 years, we've earned the trust of Calgary's communities by delivering reliable, high-quality plumbing and HVAC services. We're dedicated to creating lasting relationships and have built a strong reputation for putting our team and customers first. We're looking for a...

  • Customer Service Representative

    1 day ago

    Calgary, Alberta, Canada Wiehler Mechanical Ltd Full time $37,440 - $49,820 per year

    AtWiehler Mechanical Ltd., we believe great work starts with great people. For over 45 years, we've earned the trust of Calgary's communities by delivering reliable, high-quality plumbing and HVAC services. We're dedicated to creating lasting relationships and have built a strong reputation for putting our team and customers first. We're looking for a...

  • Customer Service Representative

    7 days ago

    Calgary, Alberta, Canada Ametek, Inc. Full time $45,000 - $65,000 per year

    We are looking for a friendly, solution-oriented Customer Service Representative to join our team and be the first point of contact for our valued customers. In this role, you will handle inquiries, resolve issues, and provide exceptional support across various communication channels. The ideal candidate is a strong communicator, a natural problem-solver,...

  • Customer Service Representative

    3 days ago

    Calgary, Alberta, Canada Wesco Full time $40,000 - $80,000 per year

    DescriptionWe are seeking a Customer Service Representative to join our team in Calgary As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested...

  • Customer Service Representative

    1 day ago

    Calgary, Alberta, Canada Wesco Full time US$120,000 - US$180,000 per year

    DescriptionWe are seeking a Customer Service Representative to join our team in Calgary As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solutions or requested...

  • Customer Service Representative

    7 days ago

    Calgary, Alberta, Canada AMETEK Full time $45,000 - $60,000 per year

    We are looking for a friendly, solution-oriented Customer Service Representative to join our team and be the first point of contact for our valued customers. In this role, you will handle inquiries, resolve issues, and provide exceptional support across various communication channels. The ideal candidate is a strong communicator, a natural problem-solver,...

  • Customer Service Representative

    6 days ago

    Calgary, Alberta, Canada U-Haul Full time $40,000 - $60,000 per year

    Location:520 Meridian Rd NE, Calgary, Alberta T2A2N7 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...

  • Customer Service/Sales Representative

    1 day ago

    Calgary, Alberta, Canada Business Development Firm Full time

    Overview: We are seeking a dynamic Customer Service/Sales Representative to join our team. This role involves providing exceptional customer service and driving sales through effective communication and relationship building skills.Responsibilities: Assist customers with product information, pricing, and order processing- Conduct data entry to update...

  • Customer Service Representative

    2 weeks ago

    Calgary, Alberta, Canada Gemstone Lights® Full time $50,000 - $60,000 per year

    Client Service Representative (Administrative Support)Calgary, AB|Full-Time, On-SiteAtGemstone Lights, we're on a mission to brighten homes and businesses across North America with innovative, smart lighting solutions. As we grow, we're looking for aClient Service Representative (CSR)who can keep things running smoothly behind the scenes — supporting our...