Business Consultant, Project Delivery

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing
As the Business Consultant, Project Delivery, you will be responsible for leading business analysis and the end-to-end delivery of work packages for campaigns and initiatives. This is a fast paced and exciting role with responsibilities that include: stakeholder engagement, requirements documentation, business case, execution delivery, risk mitigation, communication, testing, and supporting people change management. These campaigns and initiatives can span across the entire organization and require effective relationship building and partnership with key partners who are critical to success. Assignments will change over time, and the Business Consultant, Project Delivery is expected to be flexible enough to support any given assignment based on business needs.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
How You'll Succeed

• Project Delivery – Applying project management principles to ensure consistency, quality, and structure to the delivery of campaigns and initiatives. Making recommendations throughout the life cycle related to changes to scope, budget, and schedule.
• Collaboration and Decision Support – Lead activities to help internal partners make informed and timely decisions related to scope, requirements, technology, organization, cost, schedule etc. Motivate and inspire your project teams as you work toward a common goal and successful outcomes. Build ongoing partnerships with key clients and business partners.
• Communication – Develop compelling presentation materials to support working team and executive discussions and to articulate Workstream status. Maintain detailed risks, actions, issues and decision logs, track progress and schedule regular reviews and updates. Raise awareness and status of items through clear and timely communication.
• Problem Solving – Seeking understanding through asking questions, raising considerations, and assigning accountability for resolution to appropriate stakeholders. Demonstrating a can-do attitude and ability to be nimble.
• Analysis and Documentation – Work with Business Partners, Business Sponsor/Lead(s), Vendors, Technology partners, Stakeholder groups, and project team members, to assess and document the current state and to formulate a target state and roadmap. Present detailed business requirements and process flows aligned with CIBC's strategy and ensure all required artifacts are socialized and approved within required timelines. As assigned, participate in User Acceptance and business implementation activities.

Who You Are

• You can demonstrate experience. In project delivery, product management, business analyst, etc. Experience managing initiatives end-to-end, documenting business requirements, formulating test plans and people change management tactics. You have worked on small to mid-scale, multi-faceted initiatives and understand what it takes from a client, business, and technology perspective to successfully define and deliver change within a fast paced and high-volume environment.
• You can demonstrate knowledge. Of Banking processes, products, marketing, front-office, and back-office operations, is an asset.
• You have a degree/diploma. In Business, Arts, Science, Engineering, and/or related field of study. PMP certification is an asset.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You are confident in your ability to formulate and communicate insights in a meaningful way.
• You embrace and advocate change. You will continuously evolve your thinking and the way you work to deliver your best.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 25th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Machine Learning (ML), Metrics Analysis, Process Improvements, Reporting and Analysis, Statistical Analysis