Transfer Care Specialist

McInnis & Holloway – Where Compassion Meets Innovation

We've listened. We've modernized. We're evolving.

We've redefined what it means to work in the Funeral Services industry in 2025 – blending tradition with innovation to create a modern, meaningful, and balanced career.

The Future of Funeral Service is Here – Be Part of It

If you're an experienced driver looking for:

A workplace that truly values you

A stable industry – no boom or bust career rollercoaster

A career with purpose and real rewards

A once-in-a-career opportunity

A Work-Life Balance That Actually Works

This position runs on a 4-days on, 4-days off schedule with 12-hour shifts. The schedule rotates between 4 weeks of days, 7:00 am – 7:00 pm, and 4 weeks of nights, 7:00 pm – 7:00 am.

Recognition That's More Than Just Words

At McInnis & Holloway, we don't just say we appreciate our team – we prove it:

No "just deal with it or it's always been that way" mentality. We listen, adapt and improve

20,000+ Kudos messages of appreciation exchanged in 2024

$45,000 in gift cards earned through our Kudos Team Building Program

A culture where your hard work is seen, valued, and rewarded

A Five-Star Funeral Home Experience

State-of-the-art facilities

Premium fleet vehicles

Commitment to professional growth and educational support through training, leadership development, and cross-training opportunities

Real Support – Not Just Buzzwords

New employees get 4 scheduled meetings per year with their manager

Veteran employees get 2 scheduled meetings per year

Built-in opportunities to be heard, supported, and set up for success

Industry-Leading Benefits & Perks

Starting wage of $21.00/hour

Comprehensive benefits package – healthcare, dental, and wellness programs

Bonus program, savings & RRSP matching – employer contributions to your future

Company events – engage with your team in meaningful ways

Professional wardrobe provided – work suits, dresses, shirts, and shoes covered

Dry-cleaning & shoe polishing services

Hands-on and supportive managers who guide and empower you to succeed

Your Role as a Transfer Care Specialist

As part of our transfer team, you'll deliver on our promise of 5-Star Customer Service to our families by:

Receiving decedents from place of passing, caring for decedents, preparing them for transfer to safekeeping at our private facility

Delivering decedents' caskets or urns to the place of service

Driving in and around Calgary and surrounding area in a professional manner

Setting up for identification viewings or visitations

Deliver important, confidential documents to our funeral home locations

Deliver flower arrangements for services

Wash and clean transfer vehicles, and Care Centre

Assist with funeral services as required

Other duties as assigned

What You Bring

5-Star customer service mindset

Professional, kind, and caring demeanour with strong customer service skills and sensitive to cultural practices

Current Class 5 (non GDL) Specialist's license with a clean driving record, and insured for a minimum of 3 years, along with a claims experience letter/statement from your insurance provider

Be comfortable working with the deceased entrusted into our care and their grieving families

Physically able to undertake the demands of the position – bending, reaching, pushing, pulling, and able to lift and carry up to 75 kg and move a casket

Flexible to work rotating 12-hour shift schedule

Strong work ethic, reliable, punctual, honest, and able to work alone or in a team environment

Strong attention to detail and effective problem-solving skills

Excellent oral and written communication skills

Comfortable with iPhone use and computers

Be comfortable wearing the company uniform, PPE, and maintaining professional grooming standards as set forth by the company

A clear background check (Security Clearance)

If you're ready to join a team where compassion meets innovation, apply today to become a Transfer Care Specialist at McInnis & Holloway.

While we appreciate all applications, only those who most closely match the position requirements will be contacted. This competition will remain open until suitable candidates are found.