E-commerce and retail sales specialist

1 week ago


Vernon BC, Canada Premium Pool and Spa Full time

E-commerce and Retail Sales Specialist

Location: Vernon, BC

Company: Premium Pool & Spa

Premium Pool & Spa is looking for a versatile, tech-savvy problem solver who enjoys both digital work and face-to-face customer interaction.

This role blends e-commerce, digital lead management, marketing support, and in-store sales and service support. If you like learning, variety, and being part of a growing business this position is for you.

What You'll Do

E-commerce & Digital

  • Manage and update websites and online product listings
  • Monitor, respond to, and convert web leads
  • Support digital marketing initiatives (email, promotions, online campaigns)
  • Track online performance and help improve conversions

Retail Sales & Customer Service

  • Assist customers in-store with hot tubs, parts, and accessories
  • Perform water testing and explain results
  • Support hot tub sales from inquiry to close
  • Handle service requests and customer follow-ups

Operations & Team Support

  • Help improve internal systems and workflows
  • Troubleshoot basic tech issues (POS, CRM, website content)
  • Support the team wherever needed — this is a hands-on role

Who We're Looking For

  • Comfortable with websites, online systems, and digital tools
  • Confident, professional communicator with customers
  • Organized and adaptable — you can switch gears easily
  • Curious and willing to learn (experience is great, attitude matters more)
  • Not afraid to help with whatever our customers need

Experience That Helps

  • E-commerce platforms (Shopify, WordPress, etc.)
  • Digital marketing or CRM tools
  • Retail or consultative sales
  • Customer service or tech-support experience

Why Join Premium Pool & Spa

  • Variety of work tasks will keep you from being bored
  • Opportunity to grow into marketing, operations, or leadership
  • Real impact on sales and customer experience
  • Work with a business that values intelligence and initiative

Compensation

  • Competitive hourly wage based on production and commissions available
  • Growth opportunities as the role expands

Apply

Apply here or email your resume and a short note explaining why this role fits you to:

Job Type: Full-time

Pay: $18.00-$30.00 per hour

Expected hours: No less than 30 per week

Benefits:

  • Dental care
  • Store discount
  • Vision care

Education:

  • Secondary School (preferred)

Experience:

  • Mechanical: 1 year (preferred)
  • service coordinator: 1 year (preferred)

Work Location: In person



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