E-commerce and retail sales specialist
1 week ago
E-commerce and Retail Sales Specialist
Location: Vernon, BC
Company: Premium Pool & Spa
Premium Pool & Spa is looking for a versatile, tech-savvy problem solver who enjoys both digital work and face-to-face customer interaction.
This role blends e-commerce, digital lead management, marketing support, and in-store sales and service support. If you like learning, variety, and being part of a growing business this position is for you.
What You'll Do
E-commerce & Digital
- Manage and update websites and online product listings
- Monitor, respond to, and convert web leads
- Support digital marketing initiatives (email, promotions, online campaigns)
- Track online performance and help improve conversions
Retail Sales & Customer Service
- Assist customers in-store with hot tubs, parts, and accessories
- Perform water testing and explain results
- Support hot tub sales from inquiry to close
- Handle service requests and customer follow-ups
Operations & Team Support
- Help improve internal systems and workflows
- Troubleshoot basic tech issues (POS, CRM, website content)
- Support the team wherever needed — this is a hands-on role
Who We're Looking For
- Comfortable with websites, online systems, and digital tools
- Confident, professional communicator with customers
- Organized and adaptable — you can switch gears easily
- Curious and willing to learn (experience is great, attitude matters more)
- Not afraid to help with whatever our customers need
Experience That Helps
- E-commerce platforms (Shopify, WordPress, etc.)
- Digital marketing or CRM tools
- Retail or consultative sales
- Customer service or tech-support experience
Why Join Premium Pool & Spa
- Variety of work tasks will keep you from being bored
- Opportunity to grow into marketing, operations, or leadership
- Real impact on sales and customer experience
- Work with a business that values intelligence and initiative
Compensation
- Competitive hourly wage based on production and commissions available
- Growth opportunities as the role expands
Apply
Apply here or email your resume and a short note explaining why this role fits you to:
Job Type: Full-time
Pay: $18.00-$30.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Dental care
- Store discount
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Mechanical: 1 year (preferred)
- service coordinator: 1 year (preferred)
Work Location: In person
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