Retail Associate

1 week ago

Vancouver BC VZ W, Canada Pet Parlour Full time

Job Overview

We are seeking a detail-oriented and proactive keyholder retail and website administrative assistant to join our pet retail and services team. This opportunity is almost full time and seasonal, with the potential for a permanent position. The ideal candidate will possess strong organizational skills and a customer-focused attitude, supporting various administrative functions within the organization. This role requires effective communication and multitasking abilities, as well as a commitment to supporting the launch of our e-commerce site. The ideal candidate is comfortable working with dogs and cats.

Responsibilities

  • Checking customers in and out of daycare and grooming and relaying information to groomers and to clients
  • Handle cash transactions accurately, including cashiering and cash handling duties.
  • Collaborate with team members to enhance customer service experiences through effective upselling techniques.
  • Support sales activities through merchandising efforts and retail sales assistance.
  • Answer phone calls and assist in scheduling appointments and provide information on pricing or product availability
  • Key holder position for closing hour shift Monday to Friday from 12 to 6, or an alternate shift from 8am to 2pm Monday to Friday.
  • Help with the creation of our e-commerce site on either Shopify or Lightspeed as well as migration of our systems if necessary
  • cataloguing products and photos and entering them into our system
  • Utilize technology for data entry, reporting, and communication purposes.
  • Experience working with e-commerce site is ideal
  • Maintain organized filing systems and manage documentation

Experience

  • Previous experience working with pets is preferred but not required
  • Familiarity with e-commerce technology such as Shopify, woo-commerce, etc would be a bonus
  • Speed and accuracy at data entry and cataloging products
  • Experience in retail sales or customer service environments is beneficial.
  • Proficiency in basic math skills for handling transactions and cash management.
  • Strong communication skills, both verbal and written, with excellent phone etiquette.
  • Proven ability to manage time effectively while maintaining attention to detail. If you are an enthusiastic individual looking to contribute your skills in a supportive environment, we encourage you to apply for the Retail & Website Administrative Assistant position. Join us in delivering exceptional service while growing your career

Job Types: Part-time, Permanent, Seasonal

Contract length: 3 months

Pay: $18.00-$23.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • Flexible schedule
  • On-site parking
  • Store discount

Experience:

  • Administrative or supportive role: 1 year (preferred)
  • E-commerce: 1 year (preferred)
  • Pet handling: 1 year (preferred)

Work Location: In person

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