Parts Representative

Title: Parts Representative

Department: Parts

Location: On site

About Us

At Vermeer Canada, we've been dedicated to enhancing our customers' businesses since 2000, driven by our commitment to help build sustainable and responsible communities. We're a family-oriented company with a deep passion for the Vermeer brand and its products. We strive to create an inclusive environment that values diverse perspectives, allowing everyone to be their authentic selves. We offer industry-leading compensation, benefits, and opportunities for professional growth and development.

Our Business

As a full-service heavy equipment dealership with strategically located branches across Canada, Vermeer Canada is committed to helping our customers maximize their business opportunities, increase productivity, and minimize downtime.

Position Overview

Are you passionate about providing solutions, an exceptional customer experience and problem-solving? We're looking for a professional who is ready to significantly impact the business by promoting and selling the full line of Vermeer Canada parts. If you have a passion for impacting customers and accomplishing goals as a team, we would like to hear from you

What you will do

• Facilitate a positive customer experience by handling all part inquiries in a prompt and courteous manner.
• Manage inventory levels, ensuring they are maintained in accordance with Company guidelines.
• Ensure parts facilities and displays are maintained in a clean and orderly fashion.
• Determine method of shipment and arrange shipping. Assemble containers and crates, pack goods to be shipped and record contents.
• Manage the parts purchase order process, ensuring proper documentation and follow-up on promised delivery dates.
• Ensure all manuals and parts guides are up to date, acting as a liaison with the factory.
• Adhere to all company policies and procedures, including health and safety regulations, and conveys a professional presence at all times.
• Operate a forklift or other equipment to load, unload, transport and store goods as necessary.

What we are looking for

• Ambitious and goal-oriented, with interpersonal skills needed to meet sales objectives.
• Strong written and verbal communication skills, and a desire to deliver an exceptional customer experience.
• Proficient in Microsoft suite.
• Prior general sales experience, preferably in parts distribution.
• Journeyman or apprentice parts technician is preferred.

Travel

Minimal travel is expected of this position.

Job Type: Full-time

Pay: $50,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Work Location: In person