Dog Daycare Attendant

We are seeking a passionate and dedicated Dog Daycare Attendant to join our team. In this role, you will be responsible for providing a safe, fun, and engaging environment for dogs in our care. Your love for animals and commitment to excellent customer service will help create a positive experience for both the dogs and their owners. This position requires physical stamina and the ability to handle various breeds and sizes of dogs.

**This position will offer between 30-44 hours per week. It does require weekend availability and 1-2 overnight (paid asleep) shifts per week, as scheduled based on dogs that are boarding at the facility. Before applying, please ensure you are able to work weekends and overnight shifts as scheduled.

Responsibilities:

• Supervise and engage with dogs during playtime to ensure their safety and well-being.
• Maintain cleanliness of the daycare facility by following the cleaning schedule of play areas, equipment and outdoor areas.
• Supervise and monitor dog behaviour. Awareness of dog behaviour and provide intervention if necessary to prevent conflicts between dogs.
• Daily communication with pet owners, both verbally and in writing, regarding their dog's stay and ensure the highest level of customer satisfaction.
• Follow all policies/procedures and safety protocols to ensure a safe and engaging environment for all staff and dogs in care.
• Administer food, water, and medications as needed while following specific dietary guidelines.
• Provide exceptional customer service by communicating effectively with pet owners regarding their dog's activities and needs.
• Assist in lifting tasks - staff must be able to lift 50lbs.
• Participate in training sessions both in person and online on proper handling techniques and safety protocols.

Requirements

• Previous experience (1 year or more) in a dog daycare or similar environment (While we love that you might have your own dog, we are looking for professional experience with dogs in a paid working environment.)
• Strong customer service skills to effectively communicate with pet owners (verbally and in writing) and provide exceptional care.
• Ability to lift 50lbs.
• Reliability – We want to create a team that can rely on each other to be present at work each day and bring your best self to work each day with a positive attitude and commitment to contributing to a positive work environment.
• Ability to take initiative and maintain the facility's high standards.
• A genuine love for animals and a commitment to their well-being.
• This position offers between 30-44 hours per week.
• Overnight availability – 1 to 2 days per week is required. Overnight shifts are paid asleep shifts at the facility.
• Weekend availability is required.
• We are looking for team members who think on their feet, have a strong sense of logic and excellent problem-solving skills, and can remain calm under pressure and handle stressful situations in a fast-paced environment.
• Pet First Aid certification is mandatory – if you do not currently have Pet First Aid, completion of the course will be required within the first 60 days of employment.
• A criminal Background Check will be required.

Join us in creating a joyful environment for our furry friends while ensuring their safety and happiness

Job Type: Full-time

Pay: $17.60-$18.50 per hour

Expected hours: 30 – 44 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• Vision care

Application question(s):

• Do you have 1+ year experience working in a dog daycare or similar environment? This should be paid work experience with dogs (having your own dog does not count - if you cannot answer YES to this question please do not apply.)
• Are you available to work weekends?
• Are you available to work 1-2 overnight (asleep) shifts each week?

Work Location: In person