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Resident Manager

9 hours ago

London, Ontario, Canada TerraCorp Management Full time

WHO WE ARE

Auburn Group
has enjoyed success in the real estate industry for over 60 years. Our multifaceted company is known throughout southwestern Ontario for Auburn Developments a successful real estate development company, Auburn Homes for one and two-story condos, TerraCorp Management for residential and commercial property management, and Stonerise Construction for developing and building high-rises.

As we continue to grow and find success in building and managing communities, we continue to build our talented and committed team. Together, we work hard, we laugh, and we celebrate our success. We are currently looking to fill the position of Resident Manager to work within St James Place Building.

ABOUT THE ROLE

Type:
Permanent, Full Time

Location:
St. James Place - London ON

Reports To:
Property Manager

Status:
This is a newly created position to support current and future operational needs.

TerraCorp Management, located in London, Ontario, is looking for a
Live-In Resident Manager
to be responsible for supporting the Property Manager in the property administration, light maintenance and providing excellent customer service to residents in a team environment.

As the Resident Manager you will:

Customer Service Focus

  • Maintain strong relationships with the residents with a focus on resident retention
  • Address tenant concerns and issues that may arise
  • Presenting and leasing building suites
  • Properly document all situations and solutions
  • Communicate with Property Manager, maintenance, and vendors
  • Serve all legal documentation when necessary
  • Rent collection and bank deposits
  • Perform light administrative duties and keep accurate records

Building Cleanliness and Maintenance

  • Ensure cleanliness of common areas, corridors, and amenity spaces
  • General grounds maintenance including snow clearing and landscape initiatives
  • Monitor and clean garbage area
  • Perform seasonal duties as required
  • Facilitate work orders and perform minor maintenance
  • Supervise trades people
  • Assist with move-ins/move-outs

WHAT YOU'LL NEED TO SUCCEED

  • Previous experience as a Resident Manager is an asset
  • Excellent communication and customer service skills
  • Self-motivated with the ability to take initiative and work independently
  • Proven maintenance and cleaning skills
  • Intermediate computer skills
  • Ability to prioritize
  • Superior organizational and time management skills
  • Friendly and positive attitude with a professional demeanor
  • Ability to lift up to 50lbs

WHAT'S IN IT FOR YOU

  • Competitive salary
  • Group Benefits
  • Paid time-off
  • Free on-site parking
  • Company Events
  • Employee Assistance Program

Compensation

Salary Range:
$40,000.00 to $50,000.00

EQUAL OPPORTUNITY & ACCOMMODATION

Auburn Group is committed to employment equity and fostering a diverse and inclusive workplace. Accommodation is available for applicants with disabilities throughout the recruitment process. Please advise Human Resources if accommodation is required.

WORK AUTHORIZATION

Applicants must be legally authorized to work in Canada at the time of hire.

AI USAGE

Auburn Group may use technology-assisted tools as part of the recruitment process to support fair and efficient candidate screening. These tools are used to complement, not replace, human review and decision-making.

APPLY ONLINE

If this sounds like a role where you would thrive, we would love to hear from you. Please submit your resume through the online application process. We thank all applicants for their interest; however, only those selected for an interview will be contacted.