Senior Manager Quality and Food Safety

1 week ago

Mississauga, Ontario, Canada gategourmet Full time $90,000 - $120,000 per year

We're looking for motivated, engaged people to help make everyone's journeys better.


• Drive a culture of prevention and excellence by using data and metrics to identify potential risks, track performance, and implement proactive measures to reduce defects and non-compliance in your assigned region.


• Drive the successful attainment of assigned regional quality and food safety goals, objectives, and key performance indicators to align with organizational priorities and regulatory standards.


• Monitor, analyze, and communicate food safety and quality trends, compliance metrics, and improvement opportunities to internal and external stakeholders.


• Partner with operational units and corporate team to integrate sustainable and scalable quality and food safety solutions into daily workflows and long-term planning.


• Collaborate with cross-functional teams, including Corporate Quality and Food Safety, HR, Operations, Procurement, and Customer Service, to identify and mitigate potential food safety and quality risks.


• Ensure compliance with all applicable local, state/provincial, and federal food safety regulations (e.g., FDA, USDA, HACCP, PHAC) and company standards.


• Oversee the timely investigation of food safety or quality-related issues from your assigned region, support root cause analyses, review PDCA process and corrective and preventive actions to address non-conformities effectively and verify effectiveness of action plans.


• Oversee the execution and milestones of key initiatives and special projects aimed at enhancing food safety and quality systems, such as HACCP plans, allergen management, and supplier quality assurance.


• Provide technical expertise and operational support to unit leaders to address quality and food safety challenges and ensure adherence to company standards.


• Provide strategic leadership and guidance to Quality and Food Safety managers and/or representatives, through mentorship, coaching, and development programs.

Requirements


• Bachelor's degree in food safety, quality management, or a related field.


• Relevant and extensive work experience may substitute for the degree requirement.


• 5+ years of food manufacturing, ingredient manufacturing, or similar regulated manufacturing experience in quality and food safety.


• Airline and/or food industry experience preferred.


• A proven track record of successful results.


• Proven experience in field implementation of food safety and quality processes aligned with ISO standards


• Certifications in food safety or quality management desired but not required.


• Working knowledge of Microsoft Office applications.


• Strong knowledge of Food Safety and Quality standards.


• Lead Auditor certification in GFSI or similar quality standards preferred.


• Advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods, and quality auditing.


• Technical understanding of airline-specific specification requirements, systems, and tools related to catering operations.


• Basic lean, Six Sigma knowledge, and continuous improvement understanding is a plus.

If you want to be part of a team that helps make travel and culinary memories, join us

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