Document Production Specialist

ABOUT GOWLING WLG
 
 At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we're proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We're intentional about building a workplace that's both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you're pursuing a role in law or business services, explore what's possible and make your mark with Gowling WLG.

PROFILE

Our Document Production Specialist will work in a team environment in our Document Production Group ("DPG") to provide support to our Staff and Professionals. The successful candidate will bring strong technical skills, excellent attention to detail, and strong organizational skills.

This role works from evening/weekend shift (Wednesday to Friday 3:30pm – 11:00pm & Saturday and Sunday 12:00pm – 7:30pm).

RESPONSIBILITIES

• Transcribing letters, memos, agreements and legal documents from hard copy, Bighand file or handwritten notes using relevant software;
• Providing formatting support for complex documents, and troubleshooting formatting concerns;
• Editing existing documents as requested;
• Converting outside documents and ensuring new versions meet professional standards;
• Editing, combining and bookmarking PDF documents;
• Creating form documents in PDF and Word;
• Designing and creating documents/presentations utilizing specific software programs;
• Acting as a resource person for all personnel regarding questions about document production;
• Communicating with professionals and legal administrative assistants to clarify directions and requests;
• Other duties as assigned. 

QUALIFICATIONS

• Legal Assistant Diploma from a recognized post secondary institution;
• 8+ years experience with document production is preferred;
• Advanced technical expertise in MS Office, Adobe and Kofax;
• Strong experience and proficiency in transcription;
• Strong interpersonal, communication, and teamwork skills;
• Ability to handle a heavy and varied workload;
• Digital dictation experience;
• Strong prioritization and organization skills;
• Advanced problem solving skills, including the ability to set priorities while dealing with conflicting and emerging priorities.

BENEFITS/PERKS

Gowling WLG's total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

• 100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
• Benefits coverage for Firm members and their dependents from day one
• 15+ vacation days and hybrid work flexibility
• Parental leave top-up for 26 weeks (after 12 months of full-time employment)
• Group Retirement Savings Plan with employer match
• Financial protection through short & long-term disability, life, accident & critical illness insurance
• Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders 
• Recognition awards, appreciation events, and a supportive, collaborative work culture
• Perks and preferred pricing programs, referral bonuses and more
   

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.