Training and Development Advisor III

2 days ago

Markham, Ontario, Canada Bluelime Technical Services Full time

Responsible for executing end to end training design, development, trainer enablement, measurement and in some cases, delivery of training activities supporting assigned workstream (Finance, Supply Chain, Asset and Work Management and Business Applications). Instructional Designers will play a key role in identifying training requirements in assigned workstream and cross-functionally that will aid in end user adoption through training deliverables in the Utility integration and in future ERP transformation teams and business change teams.

Specific Accountabilities :

USUI is offering an exciting opportunity to join a team that is helping to prepare Gas Distribution and Storage (GDS) for the future.

The Instructional Designer will help prepare for the transition to new enterprise tools and functionality, in parallel with GDS integration and cross-functional activities. This role will work collaboratively with USUI team members and key stakeholders within GDS to support the successful implementation of key solutions, while limiting disruption and ensuring the safe and reliable operation of our core business.

  • Collaborates with ERP Training Developers, ERP/Business OCM and Business Subject Matter Experts (SMEs) to conduct training needs analysis and define training needs in stakeholder groups.
  • Designs learning objectives for training courses/learning activities and creates storyboards.
  • Recommends appropriate delivery mechanisms.
  • Collaborates with SMEs, project leads, change specialists to design, develop, implement, evaluate and revise curriculum and learning resources that are aligned with program goals, and are aimed at delivering knowledge of the new processes and systems to end users; including material changes to existing ERP Release training artifacts, as well as net new training artifacts.
  • Creates and maintains Detailed Development Design plan using ADDIE process.
  • Manages timeline for SME review and input to maintain development schedule.
  • Performs quality control of other ID's work.
  • Delivers train-the-trainer sessions with business unit trainers and functional team trainers in preparation for delivery.
  • Serves as resource during training sessions for trainers.
  • Revises training as needed during initial feedback/pilot training to close any learning gaps.
  • Highlights areas of risks/dependencies and constraints to Training Lead; recommends mitigations.

Conducts knowledge transfer and transition activities in functions and Enbridge's learning organization to support sustainment approach.

Scope/Dimensions :

  • Operates in a complex environment with multiple stakeholders spanning across many Enbridge Gas functions and Enterprise initiatives.
  • This role will play a key role in supporting Enbridge Gas to meet enterprise objectives while ensuring the continued delivery of safe, reliable and cost effective energy to our customers.
  • Responsible for a body of training development and scheduling to meet aggressive timelines

Job Type: Fixed term contract

Contract length: 12 months

Work Location: In person

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