Senior Manager, Online Transportation

WHAT ON EARTH IS DECIEM?Known as "The Abnormal Beauty Company", DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder, Nicola Kilner.We are growing rapidly and we're looking for someone who shares this vision and wants to grow with usWHAT WE'RE LOOKING FORThe Senior Manager of Online Transportation oversees the end-to-end movement of goods across all direct-to-consumer online channels, ensuring on-time, cost-efficient, and high-quality delivery performance. This role leads carrier strategy, contract negotiations, and network optimization while leveraging analytics and technology to identify cost-saving opportunities and enhance customer experience. The manager partners cross-functionally with fulfillment, supply chain, customer service & eCommerce teams to build scalable, data-driven transportation solutions that support business growth and operational excellenceThis is a full-time, permanent position and candidates can work at either our Distribution Center located in Mississauga or at our Corporate Head Office Located in Liberty Village. It offers a hybrid work scheduled or 2-days a week, work from home and 3-days a week, in-office.WHAT YOU'D BE DOING IN THIS ROLEOwn and manage all DTC and omni-channel transportation operations, including carrier relationships, fulfillment integration, and last-mile delivery performance across both DECIEM sites and 3PLsBusiness lead & key contact for all DTC transportation functions and Develop and execute cost-saving initiatives across parcel and freight modes whilst optimizing delivery quality & speedPartner with Supply Chain Planning, Fulfillment, and wider internal teams to ensure seamless operations across all channelsImplement and maintain transportation management systems (TMS), carrier APIs, and automation tools to streamline shipment execution and trackingLeverage technology to drive efficiencies throughout the post-order customer journeyCollaborate with IT and operations to deploy data dashboards and BI tools (e.g., Power BI, Tableau, Looker) for KPI visibilityChampion technology-driven solutions like dynamic rate shopping, carrier performance analytics, and AI-based routing.Drive network optimization projects using advanced analytics and scenario modeling.Own & participate in the continuous development and improvement (adding new modules/functionalities) of ERP systemsMonitor & report on key performance indicators for fulfillment, inventory & fine mile efficiency, accuracy, and cost-effectiveness in order to implement improvements to optimize workflows and reduce lead times with a key focus on improving the overall customer experienceSKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONEBachelor's degree in Supply Chain, Logistics, Business Analytics, or related field.5+ years of experience in transportation or logistics management, ideally in a DTC or omni-channel environment.Proven track record of driving cost savings through process improvement and analytics.Proficiency with multiple platforms, ERP systems, and BI tools (e.g., Salesforce, MS Dyanmics, SAP, Oracle, Manhattan, Power BI, Tableau)Strong command of Excel, SQL, and data visualization for reporting and analysis.WHAT YOU'LL BE GAINING BY JOINING OUR TEAMThere's a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits, in no particular order…Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.6 months of paid time off for new parents (inclusive of all genders).Work from anywhere 4 weeks per year.A hybrid work model (for applicable roles).Summer Friday's - get off at 1pm all summer long (for applicable roles).Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.A generous discount on DECIEM products for you, your family, and your friends.BUILDING GROWTH TO POWER GOODWe are a People first company that lives by our core values to…Do the right thingCreate impactRespect small things Care too muchBe the futureThese values continue to guide us in all that we do. Along the way, we've been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We're still blushingSUSTAINABILITY AND SOCIAL IMPACTDECIEM's objective is to build growth and do good things while prioritizing people, animals, and the Earth.Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.CREATING A HUMAN WORLD OF BEAUTYDECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.WANT TO JOIN US?Thank you for reading the whole thing If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted.