Data & Automation Lead

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Data & Automation Lead. Could It Be You?

This is a unique opportunity to combine your passion for Data Science/Engineering with your expertise in the rapidly evolving world of AI-driven products, to build the next generation of digital mortgage products.

As the Data and Automation Lead you will be seen as a technical leader, experienced with the delivery of significant business value through the application of data science and engineering. You will be tasked with leading the design, development, and implementation of the data infrastructure and automation strategy for Questrade's new mortgage business. This role is critical for building a robust data foundation from the ground up, enabling future AI initiatives, and driving operational efficiency in a new business unit.

You will be required to be well-versed in all aspects of Data Science and Engineering including data processing, modeling, warehousing, and machine learning, as well as supporting the product and development team to leverage data products.

Need more details? Keep reading…

You will:

• Help build out our data products of the future that will underpin all the models you develop
• You will work with Product Managers/Product Owners to develop, execute, and test different automations that have a significant impact on customer experiences
• Work closely with Business and Technology leadership to find opportunities for innovation and serve as an evangelist for data
• Partner with cross-functional teams including engineering, UX/UI, sales, marketing, customer support, operations etc to identify pain-points and develop analytical solutions
• Build models and algorithms that help power products and services that lead to more intelligent and effective engagement with our clients
• Collaborate with Engineering teams to help implement machine learning algorithms and "productionize" data science solutions
• Provide insight into leading analytics practices that help management and stakeholders to evaluate trends, tools and vendor offerings in this space
• Translate and communicate data complexity to non-technical individuals. Model explainability is key to gain support from various teams within the organization and also important from a regulatory compliance point of view

So are YOU our next Data & Automation Lead? You are if you have…

• Ability to build data products (warehouses, pipelines, models) from scratch
• Excellent interpersonal communication and presentation skills for all levels of the organization including senior executive level
• Ability to influence and drive change, combined with the drive to deliver results
• Makes decisions and recommendations clearly linked to the organization's strategy
• Communicates ideas or positions in a persuasive manner that builds support, agreement or commitment Excels at sharing knowledge and propelling data-driven culture
• Advanced Degree in Computer Science, Mathematics, Statistics, Actuarial Sciences or related fields
• 5+ years experience as a data scientist, data engineer or data developer, experience working in a startup is a plus
• Deep knowledge of math, statistics, probability and algorithms
• Comprehensive understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.
• Experience of using Visualization tools like PowerBI or BigQuery
• Familiarity with using popular machine learning frameworks and libraries like PyTorch,Keras, SciKit-learn, sparkML etc
• Large experience manipulating and analyzing data sets through query languages such as SQL, R, Python, Scala, etc.
• Hands on Programming/Scripting experience in one of Python, Scala, R etc.
• Knowledge of Cloud computing platforms like Google cloud (preferred), AWS, Azure etc
• Financial domain knowledge especially mortgage or secured lending
• Knowledgeable in financial analysis, strategy formation and business case development
• Able to assess business situation and translate into credible analytics framework
• Excellent verbal and written communication skills in business discussions and story-telling
• Multi-task with minimum supervision, uphold commitments made
• Self-learner capable of independent study of new concepts and tools

Sounds like you? Click below to apply

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.