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Business Coordinator

2 weeks ago

Bowmanville ON LC P, Canada Durham Christian Homes Full time

Glen Hill Strathaven is a warm, caring long-term care home committed to providing exceptional service to our residents and families. We are currently seeking a Temporary Full-Time Business Coordinator to join our team and support the smooth, efficient operation of our business office.

This position is ideal for someone who thrives in a fast-paced environment, has strong financial administration skills, and enjoys providing excellent customer service in a healthcare setting.

About the Role

Reporting to the Administrator, the Business Coordinator oversees the day-to-day operations of the business office, including payroll, accounts receivable, accounts payable, resident billing, staff file maintenance, and supervision of reception staff. This role plays a key part in ensuring compliance with the Fixing Long-Term Care Act and supporting the administrative needs of the Home.

Please note: Glen Hill Strathaven will be transitioning to the brand-new Glen Hill Gardens home in Spring 2026. The successful candidate will play a key part in supporting administrative continuity during this exciting period of growth and change.

Primary Duties & Responsibilities Include:

  • Manage financial arrangements for newly admitted residents, including admission agreements, co-payment structures, and payment setup.
  • Maintain accurate resident business files and ensure compliance with legislation and standards.
  • Oversee accounts receivable, prepare deposits, monitor outstanding balances, and liaise with residents, families, substitute decision-makers, and external agencies.
  • Administer residents' trust accounts, including reconciliation and quarterly reporting.
  • Prepare bi-weekly payroll, reconcile hours, and ensure accuracy of submissions to Head Office.
  • Maintain complete and up-to-date employee personnel files (e.g., agreements, evaluations, WSIB documents, benefit changes).
  • Track seniority, sick days, vacation requests, anniversaries, and employment status changes.
  • Coordinate benefit and pension-related documentation.
  • Hire, supervise and schedule reception staff, including training and performance oversight.
  • Maintain petty cash, complete reconciliations, and prepare monthly reports.
  • Support accounts payable processes and ensure accurate record maintenance.
  • Conduct quarterly operational audits
  • Manage office supply orders and remain within budget.
  • Represent the Home at relevant meetings, workshops, and seminars.

Qualifications:

Education & Experience

· Completion of a financial management or bookkeeping diploma or certificate.

· 2–3 years of office experience including payroll, accounts receivable, and accounts payable.

· Strong computer literacy and comfort working with business office systems.

· Experience in long-term care or healthcare is considered an asset.

Skills & Attributes

· Excellent communication, interpersonal, and customer-service skills.

· Strong attention to detail and ability to manage confidential information responsibly.

· Ability to exercise tact and diplomacy when working with residents, families, staff, and external partners.

· Comfortable working independently in a busy environment and meeting tight deadlines.

Additional Requirements

Because this position works within a long-term care home, the successful candidate must provide or complete the following prior to employment:

  • Current Vulnerable Sector Check;
  • Two-step Tuberculosis (TB) test;
  • Proof of COVID-19 vaccination, in accordance with Glen Hill Terrace Christian Homes' Coronavirus Immunization Policy

Why Join Glen Hill Strathaven?

· A supportive, mission-driven work environment.

· A valued role within the leadership and administrative structure.

· Opportunity to contribute to the quality of life and care of our residents.

Job Types: Full-time, Temporary

Work Location: In person