Nurse Manager/ Program Manager

Status: Permanent, Full-time

Salary Range: $90,000 to $99,000

Location: Highland Manor, Vancouver, BC

Schedule: Monday - Friday 

About our Community Homes

Our Program Manager provides mental health support in a home-like atmosphere with 24-hour staffing for those who are unable to live independently. One of the greatest needs for people to recover from a mental illness is for safe, secure and affordable housing with appropriate support.  At our Community Homes individuals have the opportunity to develop life skills in a supportive environment where independence and self-reliance are promoted.

We are currently seeking a motivated and experienced professional for our active psychosocial rehabilitation homes.

The Position

The Program Manager (RPN, RN or LPN) is responsible for the safe and efficient operation and management of Licensed Specialized Residential Facilities for people with mental illness in accordance with the Community Care and Assisted Living Act, Residential Service Provider Guidelines provided by Vancouver Coastal Mental Health Housing Services and the policies of Coast Mental Health.

Each position leads a team of unionized mental health workers specialized in working within the designated group, and supports program volunteers. 

Your goal for clients will be to use a strength-based framework and trauma-informed care to inform all aspects of service delivery – with the desired Outcome of supporting clients to more independent living or transitioning them to more appropriate housing if required. You will need to employ the principles of psychosocial rehabilitation and other evidence-based best practices that improve clients' ability to function in all aspects of life. You will assist clients in a partnership so they can achieve graduated success in interpersonal relationships, mental health, housing and support services, self management of medication, social recreation, activities of daily living, life skills programming and community preparedness activities as well as others areas as identified by client and clinical case workers. You will spearhead the development of appropriate programming for clients to achieve these goals.

You will establish a positive, healthy and safe work environment for this team, and manage all aspects of the employee lifecycle.  Program leadership includes risk management for the program, financial management of program budgets, ensuring the property is appropriately maintained in partnership with Coast Properties division, and developing program plans in alignment with overall Coast strategies and operational plans.
You will operate in a collaborative manner, not only with other Housing Program Staff but also in partnership with the friends and family members of clients, aboriginal communities or agencies, other community agencies, clinical staff, vocational and educational supports and any agency or person who is committed to positive outcomes for clients.

The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.

Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.

The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level.

The Person

Current Registration with BCCNM as an RPN, RN or LPN with good standing.

The ideal candidate has strong knowledge of mental illness and treatment modalities and has kept current with new developments in mental health and older adult care best practice. A good understanding of community and social services in the Metro Vancouver area will be essential to your success in this role, as will a working knowledge of all related legislation. Current or recent experience working with mental illness is essential for this position.
We are looking for someone with established leadership skills, and experience working with unionized staff – knowledge and experience with the HEU Collective Agreement would be ideal.
Other skills critical to this role include the ability to problem solve, planning and organizational skills, financial management, and strong computer proficiency.  Communication skills and the ability to build relationships and engage effectively with partners internally and externally are critical to this role.
The successful candidate will be passionate about the mission of Coast, and will be committed to achieving our strategic priorities. 

The Qualifications 

Current Registration with BCCNM as an RPN, RN or LPN with good standing.

We require a minimum of 2-3 years experience in mental health, supervisory and administrative experience.  Coast will consider an equivalent combination of education, training and experience.

You must have a valid First Aid Certificate ("Emergency First Aid - Community Care" or equivalent), a Ministry of Justice Criminal Records Clearance, a valid B.C. Driver's License and access to a reliable vehicle, training in Crisis Management, Foodsafe; TB Clearance and a Medical Certificate for fitness.

About Coast

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada and operates a large array of innovative housing and community-based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services. 

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services. Coast is deeply invested in cultural safety, reconciliation, and anti-racism. Our employees receive training on cultural humility, trauma-informed practice, and inclusive leadership. We strive to reflect the communities we serve and value lived experience alongside professional qualifications.

Why Coast

• We recognize safety as a top priority for the organization.
• We believe in our people and recognize hard work.
• We operate client-centered care under the principles of psychosocial rehabilitation.
• We offer a variety of work placement opportunities within the organization.
• We strive to be the best that we can be.
• We hold Exemplary Standing with Accreditation Canada.
• We have been recognized with numerous awards for our innovative programming.
• We care about our employees, and believe in living our values and culture throughout the organization

Some of the Benefits we Offer

• 100% employer-paid benefits for employees and their families.
• Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropractic, Group Life, Massage therapy, Physiotherapy, and Unlimited Out-of-Province and Out-of-Country Emergencies.
• General sick-leave accruals.
• Long-term disability programs.  Short-term disability programs available to exempt positions only.
• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year.
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total.
• Employee and Family Assistance Program, which includes personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching. In addition, Coast provides a cognitive behavioural therapy program (CBT abilities program) and Headversity for managing a variety of life issues and includes self-paced therapeutic support.
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire. More information can be found at:

***For any unionized positions, current/internal Coast employees must apply within seven (7) days of the posting date with their internal UKG account (using their Coast email address), in order to be considered as an internal applicant. Current/internal Coast employees who apply to a unionized position using an external account (or email), or after the seven (7) day deadline will be considered an external candidate. In this case, seniority will not be considered.***

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion or disability.